Specimen Reception Supervisor Uhcw

2 weeks ago


Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time
There are multiple specimen reception areas and ancillary data entry facilities across the CWPS network.

This post is to support the Section Manager in the day to day operational management of one or more of these facilities.

The post holder will be responsible for delivering training and the
development of Biomedical Assistant (BMA) staff.

They will be responsible for supervision BMA staff in reception and/or laboratory areas, and allocation of work in conjunction with section managers to ensure a smooth workflow.

There may also be an element of more advanced specimen processing dependant on the area of employment.

interviews for this post are due to take place 11th April 2024


This is an exciting opportunity to join the Coventry & Warwickshire Pathology Services (CWPS) network as a Specimen Reception Supervisor.

CWPS is a long established Network hosted by University Hospitals Coventry & Warwickshire NHS Trust.

We have pathology labs in Coventry, Warwick and Nuneaton with stabilisation sites at our City of Coventry Health Centre and Rugby St Cross sites.

We serve over 250 GP practices as well as the acute hospital Trusts in these locations.


University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.


We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.


Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.


We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award.

Pathway To Excellence - University Hospitals Coventry & Warwickshire )


By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.

There has never been a better time to join our team.


The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.

We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.


Main duties and Responsibilities:

Technical


To be fully competent in all aspects of the operation of the designated Pathology Specimen Reception Area(s), and the ancillary booking in areas, enabling the post-holder to contribute to the work of the department.

Be familiar with the higher level BMA duties performed throughout the laboratory areas, and where appropriate perform such tasks.

Act as the second point of contact for phone calls and face-to-face enquires where more demanding enquires are made. Calls to be dealt with in a professional manner.


Liaises with staff in all other areas of pathology, ensuring the timely distribution and processing of samples across the pathology network.

Oversee the dispatching and posting of samples to reference facilities ensuring compliance with all statutory regulations.


Be responsible to the section manager for the operation and periodic maintenance of the modular pre-analytical system, or other analyser systems as appropriate.

Ensures that all staff involved receive appropriate training to ensure that they are able to carry out the periodic maintenance and troubleshooting to ensure the continuous operation of the system(s).

Work within Pathology Standard Operating procedures and general laboratory procedures and policies.

Record and investigate delegated laboratory and non-laboratory non-conformities.

Participate in quality system audits.

Operational/Human Resources


Assists the Section Manager in the daily organisation and direction of staff working in the designated specimen reception/laboratory area and ancillary booking in areas.

Deputises for the Section Manager in event of absence or other work commitments.


Assists the Section Manager in ensuring the timely and accurate processing of all samples received for all pathology departments, including the fast tracking of urgent samples.


Respond to delays in specimen transport or phlebotomy services which may require alternative arrangements to handle the late arrival of specimens.


Assists the Section Manager in maintaining the annual leave and sickness records for staff working in the designated Specimen Reception Area.

Produce rotas where applicable to cover duties in the designated work area

To participate in appraisals and personal reviews and to work to achieve personal objectives.

To assist the Section Manager in carr

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