Client Care Associate
2 weeks ago
Come and join the Willows Family
As one of the leading small animal referral centres in the UK, we have been delivering excellence in pet healthcare for over 30 years.
Client Care Associate to come and join our amazing team.
Our aim is to deliver gold standard veterinary care to our patients and with care and dedication to make this a better world for pets.
We would love to hear from you if have an interest in working within the veterinary sector. Enjoy interacting with clients and have a passion to learn and develop within a caring, progressive company.Working in our state-of-the-art referral centre, you will learn from the best. Willows provides an amazing opportunity for a rewarding career, working with an exceptionally friendly, professional and dedicated team.
Your role and responsibilities
- Be highly motivated and well organised with the ability to work on their own initiative
- Have a friendly, welcoming, and professional manner with excellent interpersonal skills both in person and on the phone
- The ability to multitask under pressure whilst maintaining a high level of accuracy and quality of work
- Can support and communicate effectively with clients, vet professionals, and fellow associates
- Be a team player with the ability to establish positive working relationships
Client Care or reception experience is not essential, as full training will be provided.
Benefits
- Annual Salary: £20,545
- 33 days holiday inclusive of bank holidays on a prorata basis.
- An additional day off on your birthday
- Enhanced Equal Family leave
- Enhanced sickness policy
- Discounted vet fees for your own pets
- Discount on PetPlan insurance
- Life Assurance
- Ecar scheme
- Wellbeing and employee appreciation initiatives ranging from weekly free fruit, eye care vouchers, gym membership discount, Cycle2Work and a staff discount scheme.
- At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
If you are currently a Linnaeus Associate, please contact the Talent Acquisition team to register your interest, further details can be found on The Link.
Be part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.
We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.The future of the veterinary world is at the heart of everything we do.
We are all individual but two important things bring us together:
a commitment to excellence and our passion to make
A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives.
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
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