Luxury Brand Ambassador

2 weeks ago


Camden Area, Greater London, United Kingdom Creed Full time

About the House of Creed
The House of Creed is a genuine luxury perfume house focused on crafting incredibly unique artisan fragrances using the finest perfume ingredients available in the world.

About the role
We are in search of a Luxury Brand Ambassador for our Creed counter in Harrods Knightsbridge, someone who is passionate about luxury, driven to make an impact, and eager to influence the future of our business. This part-time role involves working for 3 days a week, totaling 22.5 hours.

Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you have a crucial role in maintaining the brand's prestige and providing customers with unmatched experiences. Your main goal is to share your knowledge and enthusiasm about our brand and products, boost sales, and uphold exceptional customer service standards.


Key responsibilities
  • Product Knowledge:
    Develop an in-depth understanding of our brand, including fragrances, ingredients, and history, to engage customers effectively and drive sales.
  • Sales Excellence:
    Achieve and surpass sales targets by proactively engaging with customers and effectively presenting product features and benefits.
  • Customer Service:
    Provide outstanding customer service to create memorable experiences and build brand loyalty.
  • Visual Presentation:
    Ensure our retail space mirrors the luxury of our brand through excellent visual merchandising standards.

Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for luxury brands and a dedication to delivering exceptional customer experiences.
- Goal-oriented with a history of meeting and exceeding sales targets.
- Ability to perform effectively in a fast-paced environment.
- Availability to work weekends and holidays as required.
- Interest in fragrance or beauty products is a bonus.

Why the House of Creed?
- Luxury Redefined:
We provide not just fragrances but an unparalleled luxury experience that surpasses expectations.
- Innovation:
Be part of a team that excels in pushing boundaries and creating scents that resonate with a varied audience.
- Diversity and Inclusion:
We embrace differences and trust that a diverse team encourages creativity and innovation.
- Career Development:
Whether you are in a retail role or part of the head office team, there are abundant opportunities for professional growth and career advancement.

Job Applicant Privacy Policy
Please be aware that by applying for this opportunity, you agree to the processing and retention of the personal data you provide to us by The House of Creed.

Your information will be stored on our Internal ATS (Applicant Tracking System) for as long as necessary for recruitment purposes, which may involve sharing your details with the hiring manager(s).

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.

If you believe this role suits you and you can demonstrate expertise in the mentioned areas, we anticipate receiving your application. We genuinely appreciate your interest in our company.

Due to the large number of applications, we can only reach out to candidates we believe are most suitable for this position. We appreciate your understanding.

Thank you for your cooperation.

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