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General Assistant

3 months ago

Swadlincote, Derbyshire, United Kingdom Healthnet Homecare UK Ltd Full time

If you're looking for a new development opportunity, then this may be the job for you
HealthNet Homecare is looking for a
General Assistant to join our busy Dispensary team


Our dispensing team are at the heart of our operations, being responsible for dispensing over 1500 prescriptions per day to our patients.

In a busy and bustling dispensing team, this is not a customer facing role being based in out Swadlincote Dispensary.


HealthNet Homecare continues to grow with the Dispensary team being at the core of this venture If you are a qualified dispenser looking for your next challenge, wanting to push for the best and make a difference to patients lives then this may be the role for you.

Offering opportunities to our employees for professional development in becoming a qualified Level 2 Dispenser and beyond

Main Responsibilities:

  • To follow and promote relevant SOPs and Company policy and procedure to ensure patient safety at all times.
  • To accurately and efficiently pack patient orders for dispatch.
  • To accurately and efficiently create patient administration kits.
  • To accurately check off, book in and put away stock deliveries.
  • To support the dispensing and stock teams as may be required from time to time.
  • To maintain documentation filing systems within the department.
  • To work collaboratively with other members of the dispensing team to ensure efficient and safe running of the dispensary
  • To read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers.
  • To maintain good housekeeping.
  • To carry out any reasonable request given by appropriate persons.
  • To contribute to HealthNet's commitment to continuous improvement by forwarding your suggestions to appropriate persons.
  • To proactively support the HealthNet Operation by helping in other departments which may be busier than your own at a particular time.
  • To travel between depots, therefore a valid UK driving licence is essential.

Corporate Responsibilities:

1. Treating Customers Fairly (TCF)


All staff (irrespective of grade) has responsibility for ensuring the fair treatment of customers throughout all aspects of the customer journey.

Staff should be able to demonstrate an understanding of what is required and expected of them in order to do this.


TCF Responsibilities:

  • Identify and address potential TCF issues within area of responsibility
  • Identify and (where appropriate) implement improvements within area of responsibility in relation to TCF issues.

2. Diversity


HealthNet is committed to equal opportunity in employment regardless of gender, transgender, marital status, colour, race, ethnic origin, disability, age, sexual orientation or religion.

All staff (irrespective of grade) has responsibility for understanding and complying with Equal Opportunity Policy. All staff should promote an inclusive work environment, where colleagues are treated with dignity and respect.


The principles of equality will be applied in recruitment, training, staff development, pay, terms and conditions of employment, allocation of work, promotion, dismissal, work life balance and grievance & disciplinary procedures.


3. Corporate Social Responsibility (CSR)


We will provide our employees with a comfortable safe and healthy working environment whilst promoting personal development and work life balance.

We expect all of our employees to respect our stakeholders, the wider communities in which we operate and the natural environment.


All staff have a responsibility to ensure that everyone within the Company is free from any kind of bullying or harassment.


Staff should observe the following:

  • Staff should ensure all business activities are operated in a fair and balanced manner, respecting, and responding to legal, social and ethical issues arising from our commercial activities.
  • Staff are required to act as good corporate citizens, controlling, and minimising our direct and indirect social and environmental impacts.
  • Staff should be aware of the company code of conduct, representing the company inside and outside of work (e.g. local environment to work) e.g. behaviour, litter whilst traveling to and from work.
Work remotely

  • No

Job Types:
Full-time, Permanent

Salary:
£23,793.00 per year

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Swadlincote: reliably commute or plan to relocate before starting work (required)

Work Location:
In person