Senior Customer Services Assistant

2 weeks ago


Nuneaton, Warwickshire, United Kingdom Warwickshire County Council Full time

About Us and the Role
Would you like to play a pivotal role in the delivery of an exciting programme of activities and events for a new National Portfolio Organisation (NPO)?

Arts Council England has recently designated and funded Warwickshire Libraries as one of their NPOs.

You will assist the Creative Director and Creative Producer in co-ordinating activities and events, helping with marketing and promotion and be responsible for the analysis and evaluation of the programme.

This will also include the co-ordination of NPO Board meetings and support administration.


The NPO award will provide funding - on top of the service's Warwickshire County Council budget - for additional activities and programmes to extend and enhance our arts, heritage and culture offer across the county, particularly focusing on areas of greater need.

It will also, most importantly, allow us to plan service spending over a three-year term with certainty and ambition.

For the full Job Description and Person Specification please click the link here

For more details please click the link here Recruitment Pack

Read more about Warwickshire County Council's Corporate Plan

Why WCC?
Agile - We're not rigid in the way we work. We're flexible and know there are many ways to do a job well.

We understand that people work differently so we ensure that you can work and grow in a way that suits you.

Agile working is just one of the many benefits we offer.

Benefits - We know our employees want to do the best job possible, so we believe in properly rewarding you for your hard work and commitment:

  • LGPS (Local Government Pension Scheme)
  • Generous Holiday allowance
  • Employee benefits scheme
  • Health & Wellbeing support
  • Enhanced Maternity & Paternity leave
Find out more about our benefits


Opportunity - At WCC, the breadth of roles here means you can shape your own career, whether that's becoming the best at what you do, progressing with your strengths and ambition, or exploring interests in other areas within the Council, you'll grow into who you want to be.

Develop the career you want. Learn different skills. There is nothing stopping you from going a long way here and personally contributing to the county's success.


This organisation is committed to safeguarding and promoting the welfare of children and young people and adults and expects all staff and volunteers to share this commitment.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

Additional Information

Closing Date:
Monday 3
rd July 2023**
Interviews will take place in person on Wednesday 19th
and Thursday 20th** July 2023

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