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Complaint Handler

2 months ago


Paisley, Renfrewshire, United Kingdom Resolvecall Full time

Complaint Handler

SALARY:

Annual:
£24,000

SHIFTS:

37.5 hours per week. 5 x 8-hour shifts (Mon-Fri): 08:30 until 17:00

LOCATION:

Office based in Paisley. (PA1)

ROLE:

BENEFITS:

  • Gold standard Investors in people company
  • 28 days annual leave (prorata'd)
  • Full training provided
  • Private healthcare cover
  • Company pension plan
  • Platinum access to Employee Discount site
  • Employee Assistance Programmes

______________________________________________

MINIMUM REQUIREMENTS?


Success in this role requires a meticulous attention to detail, a proactive approach to problem-solving, and a commitment to upholding the company's reputation for exceptional service.


  • 12 months complaint handler experience
  • High level of attention to detail
  • Excellent communication skills, both verbal and written
  • Self-Motivated with the ability to work to tight deadlines
  • Someone who matches our core values;

-
Reliable

  • Trustworthy and professional.

-
Responsive

  • Adaptable to change and ability to use own initiative.

-
Resolute

  • A 'cando' attitude.

-
Reasonable

  • Fair and sensible.
Experience within the financial/collections sector is desirable but not essential.

______________________________________________

Job Types:
Full-time, Permanent

Salary:
£24,000.00 per year

Schedule:

  • Day shift
  • Monday to Friday

Application question(s):

  • Are you able to commute to Paisley for this role?

Work Location:
In person

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