Quality Assurance and Enhancement Officer

1 week ago

London, Greater London, United Kingdom University of East London Full time
Founded in 1898, we at the University of East London (UEL) are proud to change lives through education.

Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future.

We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future.

As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change.

We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About Us
We are looking for an organised, proactive individual to join our Quality Assurance and Enhancement department.

You will have experience of quality assurance frameworks in higher education (or an equivalent organisation) and be an excellent communicator with attention to detail and strong administrative and analytical skills.

This is a fixed term maternity cover post.

Our team is responsible for the development and implementation of the university's quality assurance and enhancement processes.

Our work includes managing the approval and regular review of courses at UEL and our academic partner institutions; apprenticeships quality assurance; student engagement and surveys; the external examining framework and servicing of committees.


About the Job


Working within our team of Quality Assurance and Enhancement Officers, you will act as a quality representative, providing specialist advice and guidance to UEL's academic schools and our partners on the university's quality assurance processes and regulations.

Each Officer is allocated their own portfolio of responsibilities from the shared job description, and there are opportunities to gain experience in a range of activities to develop your career in higher education quality assurance.


You will take a lead in the planning and organisation of quality assurance and enhancement activities and be responsible for managing projects.

Your responsibilities will include representing the team and providing high-level administrative support for university committees and working groups, organising complex events, data analysis and report writing and supporting the validation and review of UEL courses in the UK and occasionally overseas.

This role is based at our Docklands Campus with hybrid working available.

Benefits Package
Here at UEL we understand it's about more than just a salary. It's about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.


We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday, plus 3 days over Christmas and bank holidays, hybrid working for most positions, and we're always open to consider flexible working arrangements.

We have a shared success bonus of up to £5,000 pa, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on:
Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.

Equal Opportunities


UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards.

We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

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