Staff/Lead Executive Support Engineer

2 weeks ago

London, Greater London, United Kingdom Okta, Inc. Full time
We free everyone to safely use any technology—anywhere, on any device or app.

Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

We're building a world where Identity belongs to you

Position Description :

Come join our growing team to deliver amazing technology support experiences that fuel the vision of Dynamic Work for our employees.

Technology experience is the guiding force of our work and our Staff/Lead Executive Support Engineer
will help ensure we are providing world class technology support for our executives and executive admins.

In this role, you will be responsible for leading our Executive Support Program that focuses on speedy issue resolution for Okta's executive employees with a high focus on quality and engagement .

You will lead a dedicated international executive support team that provides high quality service, consistent messaging, and dynamic support. You will also share knowledge with our executive employees, helping them to use technology to power their productivity. Our team is helping to transform the future of work, which isn't easy but is tremendously fun and rewarding. We work on challenging problems, are data driven, and always focus on the employee experience.

This Staff/Lead Executive Support Engineer will also lead a best in class onboarding experience for all our new executives.

Hands on leader that can provide daily onsite and remote IT support for our executive employees and their administrative assistants
Break/Fix support as issues are discovered and resolving issues in a timely manner
Create knowledge articles and videos to enable our team and executive customers with technology best practices
AV event support during executive meetings and smaller meetings in event spaces
Provide white glove support for senior leadership and critical meetings
Responsible for providing in person and remote support to our executive staff. Strive to resolve all executive employee support interactions on first touch, whenever possible, while proactively and conscientiously balancing competing demands in a fast-paced environment
Assist with projects as assigned
Ability and willingness to travel 25-50% of time to other Okta offices or for offsite events
Dynamic support to ensure all our executive employees have the support they need.
Ability to support onsite in London and remote locations
4+ years supporting executive level customers in corporate environments
~3+ years supporting AV events in corporate environments
~8-10 years experience with Mac and PC technical support
~Flexible for early morning coverage and some late evening support.
~ Strong ability to multi-task and successfully coordinate multiple projects simultaneously; Proven desire to take ownership of tasks and projects and follow through to completion
~ Certifications (not required): Google Admin, JAMF 300/400, SSCP, MCSA, Okta Professional, ITIL certifications

#What you can look forward to as an Full-Time Okta employee

Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.

If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at .

Individuals seeking employment at this company are considered without regards to race, color, religion,national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, genderidentity, or sexual orientation.

This informationhelps us support or diversity, inclusion, and belonging efforts, as well as maintain fair and equitablehiring practices.

As a government contractor subject to Vietnam Era Veterans ReadjustmentAssistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreachand positive recruitment efforts we undertake pursuant to VEVRAA.

S.

military, ground, naval or air servicewho is entitled to compensation (or who but for the receipt of military retired pay would be entitled tocompensation) under laws administered by the Secretary of Veterans Affairs; or a person who was dischargedor released from active duty because of a service-connected disability.

Individuals seeking employment at this company are considered without regards to race, color, religion,national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, genderidentity, or sexual orientation.

This informationhelps us support or diversity, inclusion, and belonging efforts, as well as maintain fair and equitablehiring practices.

As a government contractor subject to Vietnam Era Veterans ReadjustmentAssistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreachand positive recruitment efforts we undertake pursuant to VEVRAA.

S.

military, ground, naval or air servicewho is entitled to compensation (or who but for the receipt of military retired pay would be entitled tocompensation) under laws administered by the Secretary of Veterans Affairs; or a person who was dischargedor released from active duty because of a service-connected disability.

Pay Transparency Okta complies with all applicable federal, state, and local pay transparency rules. Voluntary Self-Identification of Disability
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. If you want to learn more about the law or this form, visit the U.Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

If you want to learn more about the law or this form, visit the U.Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .

How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.


Disabilities include, but are not limited to:
Diabetes
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities

According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number.

This survey should take about 5 minutes to complete.
The foundation for secure connections between people and technology

The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time.

With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business.

More than 18,800 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Phone
Website
I acknowledge and agree to the processing of my personal data in accordance with Okta's Privacy Policy.

  • Staff/Lead Executive Support Engineer

    2 weeks ago

    London, Greater London, United Kingdom Okta, Inc. Full time

    Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...

  • Lead Engineer

    2 weeks ago

    London, Greater London, United Kingdom Lead Engineer – 5G RAN Testing Full time

    Responsibilities: • Responsible for development product, which includes System-validation, feature validation and performance analysis, customer review sessions for LTE/5G and ORAN products focusing on Air interface, E2E performance, and Call Processing with excellent understanding of HW-SW architecture. • Strong Knowledge of 5GNR & O-RAN with clear...

  • Staff/Lead Executive Support Engineer

    2 weeks ago

    London, Greater London, United Kingdom Okta, Inc. Full time

    Get to know Okta Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of...

  • Mechanical Lead Design Engineer

    2 weeks ago

    London, Greater London, United Kingdom Holt Executive Full time

    Join a Leading Electro-Optics Company as a Lead Mechanical Design Engineer in West Sussex. Holt Executive are partnered with a leading electro-optics design and manufacturing business, which is seeking a Lead Mechanical Design Engineer to join their skilled engineering team to collaborate on designing and building innovative systems. Key Responsibilities for...

  • Lead Mechanical Design Engineer

    2 weeks ago

    London, Greater London, United Kingdom Holt Executive Full time

    Join a Leading Electro-Optics Company as a Lead Mechanical Design Engineer in West Sussex. Holt Executive are partnered with a leading electro-optics design and manufacturing business, which is seeking a Lead Mechanical Design Engineer to join their skilled engineering team to collaborate on designing and building innovative systems. Key Responsibilities...

  • Sales Marketing Lead

    2 weeks ago

    London, Greater London, United Kingdom Holt Executive Full time

    Holt Executive are partnered with a leading design and manufacturing business who are seeking a Sales Marketing Lead to join their Sales & Marketing team. This is a 14-month fixed-term contract to cover maternity leave. The Sales Marketing Lead will spearhead the development and execution of brand marketing strategies across online and print channels. They...

  • Embedded Design Team Lead

    2 weeks ago

    London, Greater London, United Kingdom The Engineer Full time £2,500

    Embedded Design Team Lead - Electronic Engineering As the Embedded Design Team Lead, you will have the opportunity to guide our team of skilled engineers and contribute to the development of advanced defence technology. This role is ideal for an ambitious individual who excels in a fast-paced and dynamic environment. Job Title: Embedded Design Team Lead...

  • Tech Lead/ Staff Engineer

    2 weeks ago

    London, Greater London, United Kingdom iO Associates - UKEU Full time

    Take the next step in your career now, scroll down to read the full role description and make your application.Title: Tech Lead/Staff EngineerSalary: Up to £110,000 plus 10% bonus D.O.ELocation: London (hybrid)Are you someone who thinks technology should be used for good?If so, then our client is the place for you iO Associates are exclusively working with...

  • Risk Engineer

    2 weeks ago

    London, Greater London, United Kingdom The Chemical Engineer Full time

    London/Hybrid Working £65 to £120,000PA + Bonus + Benefits A world leader in international Insurance provision to the high risk /high hazard sectors including energy, chemicals, and marine, mass transport and power is now seeking a Power and Renewables Risk Engineer. The business, represented in over 50 countries globally, has a thriving and...

  • Lead Software Engineer

    2 weeks ago

    London, Greater London, United Kingdom Space Executive Full time

    My client, a very exciting start-up in the Ecommerce world is seeking to hire their firstLead Software Engineer/Technical Leadin their Technical department to help build, guide and develop.This is a permanent role and will be fully remote. In terms of salary we are looking at a range of £85,000 to £95,000 and you will receive stock options on top.About the...

  • Product Lead

    2 weeks ago

    London, Greater London, United Kingdom The Engineer Full time £65,000

    Stevenage Join our dynamic team and play a pivotal role in shaping the future of safety systems and telemetry products at MBDA. As a key member, you'll spearhead innovative proposals for architectural solutions across a diverse product range. Job Title : Product Lead – Safety Systems and Telemetry Equipment Team Salary : Up to £65,000 plus bonus and...

  • Lead, Executive Technical Support

    2 weeks ago

    London, Greater London, United Kingdom Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Electronics Development Engineer

    2 weeks ago

    London, Greater London, United Kingdom The Engineer Full time £51,196 - £55,571

    The starting salary is £51,196, rising to £55,571, which includes allowances totalling £2,841. The salary is broken down as £48,355 basic salary, which will increase annually until you reach the top of the scale £52,730. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Location: Southwark, London We can't disclose...

  • Market Sales Lead

    2 weeks ago

    London, Greater London, United Kingdom Holt Executive Full time

    Holt Executive are partnered with a leading design and manufacturing business who are seeking a Sales Marketing Lead to join their Sales & Marketing team.This is a 14-month fixed-term contract to cover maternity leave.The Sales Marketing Lead will spearhead the development and execution of brand marketing strategies across online and print channels. They...

  • Market Sales Lead

    2 weeks ago

    London, Greater London, United Kingdom Holt Executive Full time

    Holt Executive are partnered with a leading design and manufacturing business who are seeking a Sales Marketing Lead to join their Sales & Marketing team. This is a 14-month fixed-term contract to cover maternity leave. The Sales Marketing Lead will spearhead the development and execution of brand marketing strategies across online and print channels. They...

  • Engineering People Manager

    2 weeks ago

    London, Greater London, United Kingdom The Engineer Full time £60,000

    Stevenage MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. Salary: Circa £60,000 depending on experience What we can offer you: Bonus of up to 21% of base salary Pension of maximum...

  • Head of Future Engineering

    2 weeks ago

    London, Greater London, United Kingdom The Engineer Full time £75,000

    Head of Future Engineering & International Co-ordination - FCAS Join us in crafting and delivering the Future Combat Air Programme (FCAS) for the RAF in record time As the Senior Engineering representative leading a multifunctional team of experts, you will hold a significant position within the Programme. Reporting into the Chief Engineer and with...

  • Business Development Executive Medical

    2 weeks ago

    London, Greater London, United Kingdom 1st Choice Staff Recruitment Full time

    Join our client as a Business Development Executive and be a key player in developing new business relationships. 1st Choice Staff Recruitment is thrilled to partner with a leading SaaS business in Milton Keynes, known for its exceptional culture. As a SaaS Business Development Executive, you will be vital in generating new business for our premium client....

  • Systems Engineering Engineer

    2 weeks ago

    London, Greater London, United Kingdom Holt Executive Full time

    Holt Executive are partnered with a leading electro-optics design and manufacturing business, which is seeking a Systems Engineer to join their growing Systems Engineering team.The successful Systems Engineer will be responsible for systems engineering tasks. This includes ensuring the system meets customer needs by guaranteeing a cohesive design that...

  • Mechanical Design Team Lead

    2 weeks ago

    London, Greater London, United Kingdom The Engineer Full time £2,500

    Test Equipment Mechanical Design Team Lead We have an exciting opportunity for a Test Equipment Mechanical Design Team Lead to join our highly skilled team and play a vital role in the development of defence technology.Job Title: Test Equipment Mechanical Design Team Lead Stevenage (We may be able to offer a relocation package for this role) Dynamic...