Care Co-ordinator IT

1 week ago

Middlewich, Cheshire East, United Kingdom Oaklands Medical Centre Full time
Key responsibilities 1.Undertake work in line with PCN directed priorities.

2.Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids 3.Ensure regular and consistent communication with the referrer regarding patient progress and any complications or guidance 4.Raise awareness of health promotion and NHS health checks in practices 5.Support national screening programmes 6.Support immunisation programmes 7.Monitor referrals to ensure tasks are completed and care delivered by keeping in regular telephone contact 8.Direct liaison with multi agencies to coordinate care for patients 9.Refer to PCN social prescribing link workers were a patient is identified as potentially benefitting from this service, including lifestyle, training, employment and access to appropriate benefits where eligible 10.To support patient/carer contact roles, and collate patient and carer feedback on their experiences 11.Support Quality and Outcome Frameworks and other DES specifications 12.Maintain and develop engagement with all practice staff and encourage best practice 13.Act as the first port of call for patients, in their caseload in relation to their care.

14.Bring together all of a persons identified care and support needs, and explore their options to meet these into a single personalised care and support plan (PCSP), in line with PCSP best practice 15.Help people to manage their needs, answering their queries and supporting them to make appointment(s) 16.Raise awareness of shared decision-making and decision support tools, and assist people to be more prepared to have a shared decision-making conversation 17.Ensure that people have good quality information to help them make choices about their care 18.Support people to understand their level of knowledge, skills and confidence their Activation level when engaging with their health and wellbeing, including using the Patient Activation Measure 19.Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing 20.Explore and assist people to access personal health budgets where appropriate 21.Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers and other primary care roles 22.Support the coordination and delivery of MDTs within PCNs.

23.To support clinical safeguarding lead administratively.

  • To assist with medical reports. 25.Support the Primary Care Network Operational Manager to ensure the requirements of ISO9001 quality and ISO 27001 information security governance are met. 26.To support practice with any additional adhoc duties General Work Related Expectations 1. To contribute to the development of Oaklands Medical Centre 2.
To work in accordance with all Policies and Procedures of Oaklands Middlewich and SMASH PCN 3. To identify and attend training as required 4. To work in accordance with all relevant legislation 5. To undergo regular supervision and an annual appraisal 6.

To undertake any other duties as required, appropriate to the post 7.

To work as part of the healthcare team to seek feedback, continually improving the service and contributing to business planning This role profile is not exhaustive, and you may be directed to complete other tasks according to the skills and requirements for individual roles.

These duties will always be reasonable and deemed within the expectations of your position.

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