Team Leader

1 week ago


Bristol, Bristol, United Kingdom Pasta Evangelists Limited Full time £14 - £15
Team Leader

Department: Takeaway

Employment Type: Full Time

Location: Cloud Kitchen - Bristol

Reporting To: Deputy Area Manager/Area Manager

Compensation: £ £15.00 / hour

Description

Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results.

Opening hours: from 10.00am to 2.00am from Monday to Sunday
What you'll do at Pasta Evangelists:
  • Attend meetings when required.
  • Embrace and embed new changes in PE systems and processes.
  • Training the new starters according to the company guidelines.
  • Coaching and supporting team members in their development. Highlights high performing individuals.
  • Track team absences and report them to your Area Manager/Deputy Area Manager.
  • Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required.
  • Help to create a customer focused environment.
  • Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
  • Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
  • Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
  • Clear communication of Sales Goals, striving to consistently exceed sales targets.
  • Train the team on all new products enabling them to drive sales.
  • Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
  • Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary.
Who you are:
  • You've worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
  • You have experience of managing a diverse workforce.
  • You are customer-focused, and enjoy interacting with customers.
  • You don't turn a blind eye to issues..... you jump on them and have a desire to solve them
  • You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
  • You are hugely detailed oriented and don't ever cut corners
  • You love working in a team and helping to manage other chefs in the kitchen
  • You can clearly communicate both verbally and in writing
  • ... A pasta lover
What we can offer:
  • £13.5 per hour - £14.5 per hour from midnight onwards.
  • Monthly bonus according to site performance
  • Join a dynamic, fast-moving & diverse team
  • Regular team socials as well as occasional trips to 'il bel paese'
  • Free Pasta Evangelists products
  • Free Italian and English lessons
  • Discounted gym membership
  • Cycle to work scheme
  • Development Opportunities - you can grow inside the business
#J-18808-Ljbffr
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