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Administrative Receptionist
2 weeks ago
BHFT is looking for a combined Receptionist /Administrator to work in our Specialist services team based at 25 Erleigh Road.
Administrative tasks will be done in Mon-Wed, reception role will be Thu-Fri as the reception role is part of a job share.
The post holder will provide a warm and friendly welcome to our clients and professionals and will signpost to the relevant services within 25 Erleigh Road.
Welcome all visitors to the site and announce them to the relevant services.
Take all external and internal calls.
Maintain good relationships with clients, staff and other agencies.
Organise and maintain room bookings, maximising the utilisation of space.
Organise all outgoing mail, ensuring that it is franked and bagged ready for posting and to sort and distribute incoming mail.
Assist in the efficient and accurate recording of data in all electronic systems.
Create access packs for new staff members.
To cover reception as and when required eg lunch cover, sickness or leave cover.
Admin tasks
processing referrals
opting clients into the service
sending out letters as requested by lead administrator
contacting clients and GPs as directed by lead administrator
recording all interactions using BHFT IT systems
any other administrative tasks as directed by lead administrator
To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
Flexible working options to support work-life balance.
27 days' annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
'Cycle to Work' and car leasing scheme
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities and armed forces community to support equality
Generous maternity, paternity, adoption and special leave.
Free parking across Trust sites
The "must haves" for this role:
Must be reliable and dependable
Must have good time management skills and be able to prioritise
Previous experience of working in a similar setting desirable but not essential
Ability to work flexibly as part of a team
Good communication skills
If you're someone who shares our passion for excellence and care, join us and let's be outstanding together.
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