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Records Administrator
3 months ago
The main purpose of this role is to provide an efficient administrative service to patients and their representatives, within the confines of safe and compliant data protection processes.
Main duties include:
- Logging incoming requests for medical reports and for copies of records.
- Acknowledging receipt of requests.
- Invoicing for payment for chargeable services, including negotiation of payment if the requestor is offering a fixed fee that does not cover costs. Reconciliation of payments received.
- Processing requests in a timely manner, following strict practice protocols.
- Copying and printing as required.
- Thorough checking and redaction of thirdparty or other information from records in line with practice protocols and/or at the direction of a clinician.
- Preparing reports and copies for posting or collection.
- Posting of reports and copies via Recorded Delivery / Post office visit.
- Dealing with enquiries from requestors or patients where relevant.
Job Type:
Part-time
Part-time hours: 16 per week
Salary:
From £10.42 per hour
COVID-19 considerations:
Covid safe measures and protocols in place to protect our staff and patients.
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (required)
Work Location:
In person
Application deadline: 24/11/2023
