Support Coordinator
2 weeks ago
Lead Support Worker
Railway Terrace, North Shields
Permanent, full time (37.5 hpw)
Pay £12.61 per hour (£24,664 per annum) and great benefits including Health Cash Plan.
Driver preferred, but not essential.
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change customers lives for the better? As our Lead Support Worker, (internally we call this support coordinator) at Railway Terrace. Our customers support needs include homelessness, diagnosed or undiagnosed mental health, drug and substance misuse, and offending behaviour.
You will be at the heart of helping to develop customers skills to live more independently in the community. Including budgeting, domestic skills and tenancy management. You'll make a big difference each day as you help customers achieve their hopes and aspirations. Amazing we know
Typical day as a Lead Support Worker (known by us as Coordinator)
- Creating support plans with your customers (and coordinating other support plans for the service).
- You will empower customers to develop independent living skills they need, to successfully move on (if and when ready).
- You will offer support so that customers are able to live fulfilled lives in the community with a package of support.
- Working closely with external agencies so that there is a seamless approach to support.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for a Top 10 Great Place to Work in the UK
You bring
- Passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and supporting colleagues with this.
- Experience of coordinating and assessing customer referrals.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- Experienced in safeguarding, risk assessments, confidentiality, and data protection.
- IT skills: It's important that you are technologically savvy (or at the very least not a technophobe)
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review.
Our team
Looking for a job where you really belong? Where you can be, well you Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home
Job details
- Based on rota 8am - 8pm. Flexible to work shifts including weekends and Bank Holidays.
- Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- Work pattern, you will work on a rota, with a variety of shifts, including weekends and Bank Holidays.
- There will be aspects of lone working however we do get together regularly.
- Hold a valid, clean driving licence, with a vehicle insured for business purposes. (We will reimburse any expenses).
- You'll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work
What's in it for you?
- 34 days annual leave (including bank hols, and a me day to take off for whatever you fancy), increasing to 39, the option to buy 5 more and time off for volunteering too
- Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course), when you're ready for the next step in your career, you can grow with us
- Colleagues really matters to us, that's why we're the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at .
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