Restaurant Front of House Assistant

1 week ago

Maidenhead, Windsor and Maidenhead, United Kingdom BOMBAY STORY INDIAN KITCHEN & BAR Full time


Bombay Story is a modern version
of Indian Restaurant, providing the highest quality Indian street and
home-cooked food. Salads, grills, and breads.

Bombay Story is Fulfilling,
Colourful, Fun, Edgy, Multicultural, Fast, Casual, Global influence, Young,
Dynamic and Affordable. we love the idea of people enjoying our dishes
without thinking they have sacrificed an ingredient or flavour in order to
conform to the latest health ad.

The Bombay Story team are
passionate individuals with big personalities, but most importantly, they
love service excellence delivered in our own unique, upbeat and vibrant
style.

We currently have an
excellent opportunity for a Full Time or temporary F&B Assistant to join our team. This is a great opportunity
for a customer focused individual to join a world leading food and facilities
management company, which can offer unrivalled opportunities for career
progression.

Primary responsibility is to
greets customers and offers restaurant or cafe menus, answers questions about
menu offerings, processes food and drink orders, carries food and drinks from
kitchen to tables, and prepares bills and process payments. Although it may
seem simple, it's an important job that ensures our restaurant's efficient
and smooth operation.



The Role



·
Working as
a team player on a daily basis, taking direction from the Manager and
Supervisor.

·
Work in accordance with our Standard
Operating Procedures and within the parameters of your training and the
guidelines you are given.

·
Welcomes
customers in a friendly, upbeat manner when they arrive at a restaurant

·
Introduces
customers to the menu and announces daily or seasonal menu specials

·
Take order
from customers.

·
Answers
questions about menu items, ingredients, and pricing

·
Process
payment and prepare order using correct packaging

·
Maintain
shop front incl. stocking of fridges

·
Work in an
orderly and tidy manner always

·
Following
our stock rotation guidelines.

·
Attend
daily meetings with your team, to ensure detailed communications are a
regular occurrence, as well as to support the motivation and drive of the
whole team.

·
Continue
with your personal development within the Bombay Story team and partake in training and support sessions
when scheduled

·
Work
safely with all equipment on site, and make sure the instructions are
followed.

·
Maintain
the highest of cleanliness standards for the premises and your own personal
hygiene too.

·
Strictly
adhere to our HACCP (Heathy & Safety and Food Hygiene) procedures and
make sure any paperwork you are responsible for is filled in and up to date

·
Our
customers mean the world to us, and we expect all of our team to influence
the way they feel, by conveying positive energy with a friendly and
professional approach.

·
Strictly
adhere to our HACCP procedures and make sure all necessary paperwork is
filled in and up to date



Skills & Competences



·
Multitasking
skills to ensure guests get their orders quickly

·
Organisational
skills to easily locate bar patrons and tables to fulfil orders

·
Positive,
Happy and Hard Working – Yes these are skills

·
An
understanding of IT and POS (Point of sale systems)

·
Excellent
communication skills



Qualifications and
Requirements of the position



·
English as
a first or second language (spoken, written and reading)

·
Well
groomed and presentable

·
Discretion
and Loyalty

·
The
ability to multi task

·
Excellent
timekeeping

·
Flexible
working hours (incl. working on bank holidays)

·
Necessary
working permits


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