Trainee Customer Service Assistant
1 week ago
Our client is looking to offer a new starter a long term opportunity with training and development provided. You will be working for a leading product supplier in its field based in LE8 area of Leicestershire
No specific experience is required. Ideally must have a driving license as the company is not situated on a bus route.
Hours:
- Monday
- Friday. During training the hours would be 9am 5pm. once training is completed the hours would be 08:3016:30
- 30 minute lunch break, 37.5 hours per week.
Pay:
- Starting salary at £20,800 per annum.
- 20 days holiday plus bank holidays to start & can earn 1 extra day every 2 years served up to a total of 25 days.
Bonus Scheme, each half year a bonus of 3.5% of that half yearly salary will be paid to those deemed to have performed first class work.
Job Description:
Your daily duties will include:
- Answering & responding accordingly to telephone calls
- Identifying & resolving customer concerns or complaints
- Processing orders quotations
- Packing and posting small items sold via our Amazon outlet
Skills and Qualifications:
- GCSEs (or equivalent) in Maths and English, grade C or above
- Great communication skills, both verbally and written
- Competent in Microsoft Word, Excel and Outlook
- Positive attitude and Team focused
- Previous Customer Service experience is desirable but not essential as long as you have the attitude to learn.
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