Trainee Customer Service Assistant

1 week ago


Whetstone, Greater London, United Kingdom DC Personnel Full time
Permanent role a fantastic opportunity for a college or school leaver
Our client is looking to offer a new starter a long term opportunity with training and development provided. You will be working for a leading product supplier in its field based in LE8 area of Leicestershire
No specific experience is required. Ideally must have a driving license as the company is not situated on a bus route.

Hours:

  • Monday
  • Friday. During training the hours would be 9am 5pm. once training is completed the hours would be 08:3016:30
  • 30 minute lunch break, 37.5 hours per week.

Pay:

  • Starting salary at £20,800 per annum.
  • 20 days holiday plus bank holidays to start & can earn 1 extra day every 2 years served up to a total of 25 days.

Bonus Scheme, each half year a bonus of 3.5% of that half yearly salary will be paid to those deemed to have performed first class work.


Job Description:

Your daily duties will include:

  • Answering & responding accordingly to telephone calls
  • Identifying & resolving customer concerns or complaints
  • Processing orders quotations
  • Packing and posting small items sold via our Amazon outlet

Skills and Qualifications:

  • GCSEs (or equivalent) in Maths and English, grade C or above
  • Great communication skills, both verbally and written
  • Competent in Microsoft Word, Excel and Outlook
  • Positive attitude and Team focused
  • Previous Customer Service experience is desirable but not essential as long as you have the attitude to learn.
DC Personnel are acting as an employment agency for this role.

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