Assistant Administrator

2 weeks ago


Peterborough, Peterborough, United Kingdom TM Interiors Limited Full time

Overview:


We are seeking a highly organized and detail-oriented individual to join our team as an Assistant Administrator, the role is focused on sampling & deliveries.


As an Assistant Administrator on Sampling & Deliveries, you will play a crucial role in ensuring all of our sample orders and regular orders get processed and dispactched on time.


Responsibilities:

  • Being organised and proactive in dealing with incomplete/late orders. After you have taken an order from a customer you will be responsible for adding it to our systems and checking that it has been shipped to the customer. We aim to anticipate issues before they become a problem for our customers (for example, noticing an order has not been delivered, chasing it up, and letting the customer know about any delay before they call).
  • Placing orders on our order management system and on our supplier's order management systems.
  • Building up a detailed knowledge of our product range so you are able to improve the process of orders and deliveries.
  • Receiving and dispatching orders from many of our thirdparty courier companies. Ensuring packages are secured for redelivery.
  • Matching up samples to sample orders each day as they are received by postal services and booking in for dispatch on our system, plus the use of our franking machine.
  • Ensuring post is franked correctly and dropped at the drop off point around the corner each day.
  • Assisting the business with any other packaging needs for curtain orders from our inhouse curtain workroom, if and when required.

Skills:

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively
  • Excellent written and verbal communication skills
  • Attention to detail and accuracy in data entry and record keeping
  • Knowledge of basic clerical and administrative procedures
  • Familiarity with phone etiquette and professional communication
  • Ability to maintain confidentiality of sensitive information


This is a part time position of 3 hours per day Monday to Friday that can be fulfilled around the hours of 9:30am - 2pm with some degree of flexibility.

The general hours of business are from pm Monday to Friday.


We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded.


Job Types:
Part-time, Zero hours contract

Salary:
£10.76-£11.19 per hour

Expected hours: 15 per week

Benefits:

  • Onsite parking

Flexible Language Requirement:

  • English not required

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Work Location:
In person

Reference ID:
Sampling & Deliveries

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