![DP Supplies](https://media.trabajo.org/img/noimg.jpg)
Customer Service/sales Support Agent
2 weeks ago
DP Supplies is a long established supplier of office products, business and educational supplies around the North East of England.
We also service nationwide client requirements. We have been trading since 1978 and have a massive portfolio of products.We are looking for a Customer Service and Sales Support team member to join the team.
The successful applicant will be friendly, professional and organised with a strong understanding of customer service.
The role will entail:
Answering and responding to incoming phone calls,
Preparing quotes,
Processing orders,
Responding to enquiries and ensuring customers receive prompt, reliable and professional responses,
Supporting sales staff in their roles,
Obtaining quotes and product information from suppliers.
This role involves using a back office computer system which controls all transactions within the business so a strong ability to use computer systems and learn new software is essential to the role.
Job Types:
Full-time, Permanent
Salary:
£24,000.00 per year
Benefits:
- Employee discount
- Free parking
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Gateshead (required)
Work Location:
In person
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