Carrier Relationship Management

2 weeks ago


Witham, Essex, United Kingdom Guy Carpenter Full time

What can you expect?


This is an excellent opportunity to join a highly successful team of global Relationship Managers that partner with the business, clients and Brokers across Guy Carpenter.


The purpose of this role is to provide a holistic view across the entire servicing value chain, connecting the production areas and post-placement areas, ensuring our claims value proposition is part of our sales culture.

This role will be based in London with hybrid working.

What you will be rewarded with?

  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Be the first point of contact for Brokers and senior executives within the Ceded Re departments of our clients.
  • Advocate and be the voice of the client, representing their interests with their business partners.
  • Provide insightful management information by partnering with MI teams to design and provide regular reporting to all appropriate stakeholders.
  • Explore business development opportunities with brokers.
  • Assist with managing operational business risk.
  • Use business acumen to ensure that colleagues are always ahead of trends in business placement.
  • Ensure that skillsets are continually reviewed and enhanced.
  • Build and maintain value added partnerships with strategic markets to improve performance cycle times.
  • Demonstrate pipeline of excellence and succession by coaching colleagues.

What you need to have:

  • Experience of working at a senior level within the reinsurance or insurance sector is essential.
  • Experience of working with all aspects of post placement activities.
  • Ability to analyse data, seeking trends and translating this into valued insights for the business and our clients.
  • Be able to articulate and demonstrate positive results for clients and the business.

What makes you stand out:

  • Ability to provide a consultative service.
  • Exceptional relationship management skills and evidence of building relationships.
  • Excellent presentation skills and ability to influence decisions at all levels.
  • Strong analytical skills with a motivation to learn.
  • Ability to follow through on risks/issues and track them to closure.
  • Strong communication skills and wellstructured work approach.

About us:

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

hybrid working

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