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Warehouse Operations Team Leader

3 months ago


Witham, Essex, United Kingdom DD Products & Services Full time

Duties & Responsibilities:

  • To liaise with operations colleagues regarding the daily requirements of order fulfilment to ensure adequate trained resource to fulfil customer orders.
  • To proactively liaise with colleagues across the business to ensure joined up and efficient processing of orders and replenishment.
  • To monitor and control work flow and advise of any exposure regarding potential failure.
  • To be fully conversant with the AWS and dispatch system procedures and carrier interfaces.
  • Responsible for advising relevant people across the business if the team is not in a position to meet despatch deadlines in order that appropriate action can be taken.
  • To ensure that the working environment is maintained to the high standard of housekeeping required at all times and is suitable and sufficient in size to accommodate efficient working
  • To be accountable throughout the day for ensuring resource is allocated in line workload and to advise supervision and other team leaders of any shortfalls, bottlenecks or work flow issues
  • To be responsible for investigating all queries and errors reported under your control.
  • To be responsible for ensuring all team members receive appropriate training and that it is properly documented.
  • To observe all Health & Safety Regulations and immediately inform the Company's health & Safety Manager, or in his absence, the Operations Director of any potentially hazardous situations.
  • To participate in all relevant Quality Programs and assist, as required, in Quality initiatives, including ISO 900
  • Necessary to take advantage of any training programs considered to be necessary to the Company.
  • To promote a positive and progressive attitude in all work activities.
  • To work within the Company as a team member and not limit work to any particular discipline or function.
  • To adhere to the rules and regulations of the Company as outlined in the Employee Handbook.

Skills Required:

  • Great organisational and planning
  • Excellent communicator
  • Good knowledge of Microsoft programmes
  • Great leadership & team working
  • Understanding of GDP

What Offer in Return:

  • Discount portal including gym memberships, shopping and days out
  • Company pension
  • Company sick pay, life assurance, and enhanced maternity/paternity pay
  • Access to an Employee Assistance Programme and Virtual GP
  • Enhanced holiday entitlement 33 days in total, including Bank Holidays

Who are we?


DD offers specialist products, equipment and support services to the dental and beauty markets across the UK and the Republic of Ireland.

In 2022, we won Outstanding Business of the Year from the Dental Industry Awards, we are rapidly growing and our vision is to become healthcare's first choice for clinical treatment solutions.