Contractor Controller
1 week ago
Role Purpose:
To ensure that:
All contractors on site are booked in advance
Have necessary safety measures in place
Are escorted as required
Receive the full contractor safety briefing
Are registered on site
Are working in the appropriate areas
Responsibility for all Contractor Control Activity remains with the host.
This role is to enable the required safety and compliance checks across Contractor Control Activity by:
Undertaking a range of contractor controller duties across the business
Always presenting a positive image of QinetiQ
Ensuring that processes and procedures are continuously followed
The list of accountabilities details tasks which the role holder may be required to undertake. This list is not exhaustive and the role holder may be required to undertake other related tasks appropriate to their level of seniority
Key Accountabilities
Ensure all contractors on site are booked in advance via the Contractor Processing Form, have necessary safety measures in place, are escorted as required, receive the full contractor safety briefing, are registered on site and are working in the appropriate areas
Liaise with hosts of contractors to ensure all requirements are understood and perform compliance checks against them
Ensure all contractors are handed over to the host and escort where appropriate
Ensure all required documentation is in place such as RAMS, Risk Assessments, SSOW
Deliver the Contractor Control safety briefing for all BCE contractors
Demonstrate understanding of the principles of Contractor Control
Uphold the site security requirements in relation to contractors as the first line of defence for security compliance
Identify issues within own remit and use standard practice to resolve
Ensure a prompt and polite service for all contractors and visitors whist maintaining site access requirements and ensuring a positive customer experience.
Outputs
Perform daily checks to ensure contractors are booked onto site in advance with all required detail provided.
Compile a daily list of authorised contractors and notify the sponsors
Escort contractors to the Contractor Control area on site
Ensure that escorted contractors await collection by the escorts in the reception area
Maintain a range of records, entering, collating and organising data using standard methods to assist with data analysis.
Deliver the Contractor Control safety briefing for all BCE contractors
Provide reception service and assistance to all visiting contractors
Liaise effectively with visitor hosts and escorts.
Provide holiday/sickness cover for other members of Business Support team as required across the site operations function.
Provide resilience cover for reception duties
Provide additional support to HoS and The BCE Site Operations Function as required
Keep up to date with procedures for both Contractor Control and Main Reception
Key Capabilities/Knowledge
Ability to understand and uphold security access requirements across all stakeholders
Excellent interpersonal and communication skills
Working understanding of contractor control activity
Good working knowledge of Microsoft Word and Outlook
Good organisational skills with the ability to multi-task
An excellent team player
Attention to detail
Willingness to learn new skills and processes
A commitment to continuous improvement both personal and process
Commitment to delivering excellent customer service
Able to deal with challenging stakeholders in a face to face environment.
Experience & Qualifications
Essential
Experience in a customer facing role, contractor control or reception environment
Experience in Contractor control activity
Demonstrable business administration experience equivalent to NVQ Level 3
Desirable
Business admin or customer service qualification to NVQ Level 3
Security clearance a distinct advantage
Why join QinetiQ?
As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ.
The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.
You'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey.
Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential.
Read more about our diverse and inclusive workplace culture here.Joining QinetiQ offers you an opportunity to work on a broad range
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