CEO Office Support

2 weeks ago


East Sheen, Greater London, United Kingdom Norton Rose Fulbright LLP Full time
Practice Support - Corporate - London Job Description
We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service.

As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.

This role will be located in our London office and you will be responsible for providing high value dedicated support to fee earners across the business.

The role sits within the Practice Support Office, aimed at ensuring that our fee earners and clients receive the highest quality support and service delivery.

Builds an understanding of the nature of the team and fee earners' work and plays an active role in the support that you can deliver e.g.

getting to know their clients; building relationships with the clients and their PAs; Organises complex travel and prepares full door-to-door travel itineraries
Manages team SharePoint site, including updating any material documents that are already on the site
Matter Management and Billing Support

Providing full matter management support including opening new client/matters successfully; submitting further changes via matter managements forms when necessary; archiving of closed matters

Provides support to and work with the Legal Project Management team as they support partners with matter related tasks throughout the lifecycle of the matter i.e.

supporting fee earners with matter management, matter openings, reporting, billing etc
Creating reports for partners utilising SAP tiles and LPM PowerBI dashboards
Bill reviewer, taking responsibility for quality and accuracy
Liaise closely with Revenue Controllers in respect of all billing instructions particularly in relation to high value/profile matters and/or matters with tight budgets
This includes, but is not limited to, client development, profile raising, marketing and communications (including online and content marketing), pitching and event management
Provides support in relation to business development events relating to the team / department and be responsible for assisting with follow-ups
Supports fee earners throughout the matter lifecycle
Understands and uses legal/corporate terminology, knows how the department operates and who and what the Key Clients and Headlights are
'Intermediate-Advanced user of key software packages, (i.e. Word/PowerPoint/Excel/Office 365 suite of tools including SharePoint)
High quality diary management experience is essential
Strong PSE experience is essential ideally from a legal background
Our clients come first and whilst we have a high performance culture and work hard as a team, in return we offer range of competitive benefits including:

Pension
Flexible working
#Diversity, Equity and Inclusion

Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service.

We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing.

Find more about Diversity, Equity and Inclusion here.

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