Sales Advisor

1 week ago


Plymouth, Plymouth, United Kingdom Euro Car Parts Ltd TA ArleighAquafaxASAPMidland ChandlersNova Full time

The Role:

We're hiring


If you're a Marine Technical Sales Advisor based in Plymouth and are looking to join the UK's leading distributor of marine equipment, then Aquafax is for you.


This is a fantastic opportunity for an individual who understands the joys of boating and knows their Bilge Pumps from their Boat Controls, and if you thrive in an environment where you can really help a customer make the right decision, we can offer you a highly engaging role where you can demonstrate your expertise, establishing the technical needs of the customer and suggesting appropriate products.

Explaining complex technical information to customers in a way that is easily understandable and following up with customers and resolving any issues that may arise.

We pride ourselves on excellent customer service, driving sales by providing detailed technical information and knowledge for our customers.

You will be joining a friendly and welcoming team of professionals who share your passion and will provide you with all the training you need to excel in this role.


Why work for Arleigh Group ?


We are a people first organisation - for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business.

As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance.


We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role.

We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities:

  • Interact with customers to offer technical guidance, point out products, and assist them in making purchasing decisions for both trade and retail customers.
  • Maintain indepth product knowledge to provide customers with the best, most accurate information possible.
  • Greet and serve customers, being polite, patient, and helpful, from the moment they enter the store.
  • Carry out external visits of a commercial and technical nature that work towards achieving sales targets and goals.
  • Providing technical advice throughout the sales cycle including fault finding and warranty claims
  • Assist the Branch Manager with obtaining and maintaining long term key customers by comprehending their requirements, whilst playing an integral part in generating new sales that will turn into longlasting relationships.

Skills and Experience Needed:

  • Customer Service experience
  • Good communication skills
  • Good IT skills and the ability to learn new systems quickly
  • Strong attention to detail
  • Transferable skills from within/outside the Marine/Leisure Industry
  • Experience of a technical knowledge would be advantage although not essential
  • Ability to work multi task to often tight customer deadlines

What we offer:

  • Pension
  • 22 days annual leave
  • Hapibenefits (retail discount)
  • Staff discount
  • Enhanced Mat/Pat pay
  • Employee Assistance Programme
  • Access to Management Training Level 3/5 training or Accredited/NVQ training
  • Quarterly bonus


Arleigh Group are the UK's leading aftermarket distributor of parts and accessories to the static & touring caravan, motorhome and marine sectors, the group comprises of 5 brands, Arleigh, suppliers to the caravan, lodge & holiday home industry, Nova Leisure, trade supplies to the motorhome and specialist vehicle markets, ASAP Supplies, Aquafax and Midland Chandlers, suppliers to both the inland and offshore marine markets.


Job Types:
Full-time, Permanent

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Health & wellbeing programme
  • Onsite parking
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Quarterly bonus

Work Location:
In person
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