Account Manager

1 week ago

Sowton Industrial Estate, United Kingdom Jewson Full time

Is this role right for me?

First and foremost, we always want to recruit talented people that align well with our values and way of working.

Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your rolewithin Jewson.

So if you have a passion for providing a great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit

We are looking for someone with strong communication and commercial awareness, who promotes an inclusive culture for both colleagues and customers.


  • Previous experience of working within customer focused role is essential, ideally within a Sales/Account Management role but other backgrounds will also be considered
  • Experience working to targets/SLAs
  • You will be processing large orders so commercial awareness and attention to detail is essential
  • Must have a proactive approach when dealing with customers, with the ability to solve problems and offer solutions
  • Effective communication skills are essential, both verbally (in person and on telephone) and in writing
  • Excellent time management skills are also key
  • Most skills are transferable so attributes such as enthusiasm, strong work ethic, positive attitude, honesty and reliability are more important than product knowledge

What will I be doing in the role?

The purpose of the role is to provide national and regional account customers with a high level of service and act as a single point of contact to meet their requirements.

In this role you will;

  • Support the Sales Centres defined locations to ensure all branch related enquiries relating to relevant accounts are handled efficiently
  • Deliver weekly reports on performance of sales and profit to the Sales Centre Manager
  • Liaise with the Centre Manager regarding any ideas to improve sales and profits of the Centre.
  • Ensure enquiries from customers are handled efficiently
  • Continuously liaise with branch and customers to ensure expectations are being met at all times
  • Use our inhouse systems to process customer orders right through to delivery, ensuring they are updated throughout.

A Bit About Us


Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and is the UK's leading chain of builders' merchants.

Supplier of building materials & equipment, supplies, tools & timber with 500 branches across the UK. You will be working in a diverseteam in a business that is very varied and fast paced.

Are Jewson Saint-Gobain an Inclusive employer?
We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation.

So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.


And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business.

We understand that everyone has different needs and commitments.

Therefore, we are very open to discuss any flexible requirementor need that you may have for this role (this could be flexible hours, a job share, part time, to name a few).

We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

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