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Night Guest Service Assistant

3 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom The Olde Bell Full time

JOIN OUR FAMILY

At RBH we prioritize our employees and believe in placing you first. Our commitment to diversity, health & wellness, sustainability, and individuality helps us stand out from our competitors. This is one of the reasons why we rank among the Top 30 Best Places to Work in Hospitality. We are passionate about the industry and continuously seek new talent to join us on our journey.

A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT THE OLDE BELL

What you'll be doing...

As a Guest Services Assistant at The Olde Bell, reporting to the Guest Service Manager, we are searching for someone who enjoys variety and has an adaptable approach to their work environment. Interested in gaining insights into how different departments within the hotel function? We've got you covered. Be prepared to take on various roles during your shift, including Guest Service Agent, Receptionist, Food & Beverage Assistant, and Housekeeping - each day brings new challenges.

Our team operates like a close-knit family, collaborating to provide exceptional guest service by delivering prompt, efficient, knowledgeable, and truly outstanding service. We are a team of passionate, authentic individuals who place a high value on teamwork and exceptional service.

WHAT WE NEED FROM YOU

We primarily focus on personality & potential when hiring, but here are some key requirements...

  • Outstanding communication skills
  • Preferably, experience in a customer-facing role. Lack of experience? Not a problem - we will provide the necessary training.
  • A positive attitude
  • Proficient in using computers with a professional telephone manner

WHAT WE OFFER

We provide a benefits package designed to truly benefit our employees and enrich our overall workplace culture...

  • Discounted hotel room rates for you and your friends & family
  • Extra days off for your birthday
  • Flexible work schedule
  • Pension plan
  • Complimentary meals during shifts, saving you over £1000 annually

EQUAL OPPORTUNITIES

RBH Hospitality Management promotes equal opportunities. We are committed to building a diverse workforce and fostering an inclusive, people-centric environment. If you need any reasonable adjustments during our application process, please reach out to us.

International Talent Welcome: We are willing to sponsor candidates from abroad who possess the requisite skills and qualities for the position. RBH holds a sponsorship license, streamlining the immigration process for the right candidate.

#LifeatRBH