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Physiotherapy Administrator

3 months ago

Wokingham, Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

The role will involve both patient facing and data inputting aspects and is an exciting opportunity for someone who wants to develop their administrative skills.

INTERVIEWS TO BE HELD 17 JULY 202- Take responsibility for digital referral management and new patient bookings

  • Liaise with necessary services to support and assist patients as needed, such as patient transport and interpreting services.
  • Be the first point of contact for welcoming patients and visitors attending the physiotherapy outpatient department
  • Collect data and statistics to assist management in guiding the service direction.
  • Work flexibly in response to the needs of the patients, service and physiotherapists.
  • Supporting colleagues to deliver a high quality, effective and compassionate service both virtually and in person.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.
We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.

Benefits of working for us include:

  • Flexible working options to support work-life balance.
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme

  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave.
  • Free parking across Trust site

The 3/4 "must haves" for you to be considered for this role:

  • Excellent written and oral communication skills
  • Good computer skills across Microsoft and database software
  • Ability to organise and prioritise
  • An approachable and helpful persona with the ability to empathise
If you're someone who shares our passion for excellence and care, join us and let's be outstanding together.