Spa Host/hostess

We are looking for a Spa Host to join our stunning Spa at Armathwaite Hall Hotel and Spa, near Keswick, Cumbria.

The Spa at Armathwaite Hall Hotel is an Award-Winning Spa set within 400-acres of countryside in the Lake District National Park.

As Spa Host you would be required to work from 9.30am to 6.30pm and we can offer 3 to 4 days a week.

First impressions count You will be the initial introduction to our spa experience. You will perform spa tours and assist and guide guests through-out their spa day.

Being the main point of contact for them during their visit and maintaining the day spa areas at all times.

As a Spa Host you will ensure a warm, welcoming experience and thrive on delivering exceptional customer experiences. You will have a high attention to detail, be organised and deliver excellent communication services.

Company Benefits

• Family discounts
• Free meals when on duty
• Free parking
• Professional Uniform
• Use of swimming pool
• Discounted rates at all Pride of Britain hotels

afternoon teas

• Discounted cinema
• Free entry to wildlife park

The successful Spa Host will have the following experience and skills:

• Passion for Customer Service
• meet and greet our guests with warmth, courtesy and professionalism.
• Beauty/Spa knowledge would be advantageous.
• Ability to remain calm and deal with situations in a professional manner.
• Fluent English
• Attention to detail, including a high standard of personal presentation.
• Ability to work in a team and on own initiative.
• Offering guests welcome drinks
• Attention to detail is key. You will oversee the cleanliness of all areas.
• To maintain exacting standards regarding the changing rooms, hush room, lounges, refreshment areas hygiene and presentation.
• Keeping an eye on guest relaxation and waiting areas and tidying up where necessary.
• Communicate with all Spa team to ensure guest happiness.

Job Types:
Part-time, Permanent

Salary:
£11.00 per hour

Expected hours:
per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Onsite gym
• Onsite parking

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay
• Tips

Ability to Commute:

• Keswick (required)

Work Location:
In person

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