Cleaning Manager

7 days ago


Greenford, Greater London, United Kingdom Adecco Full time



JOB TITLE:
Cleaning Manager


LOCATION:
Greenford

PAY RATE:
£19.30 per hour paye / £25.36 per hour umbrella

DURATION/HOURS: 3 months (possible extension)/ Mon-Fri 35 hours (7am - 11pm, rota basis)

START DATE:

ASAP

Role Purpose:

  • Ealing Property Services delivers a comprehensive facilities service to approximately 130 buildings across the borough, including cleaning. This role will primarily be responsible for management of cleaning services, but you will also be expected to liaisewith customers/clients and stakeholders on a range of issues.
  • An outgoing and approachable personality is needed for this role as it is customer focused, you will be responsible for promoting and maintaining positive relationships with staff, customers, and stakeholders. The post holder will be the primary point ofcontact for stakeholders who have any cleaning requirements or issues.
  • Good organisational skills and attention to detail will be required as well as a responsive, proactive approach You will liaise with the broader inhouse team including Security, corporate Health and Safety, contractors, and suppliers
  • The post holder will be required to work on a rota which would include being on call to ensure that the service is covered from 7am to 11 pm, Monday to Friday, (excluding public holidays). You may also be required to work at weekends and public holidaysdepending on the needs of the service.
  • As part of the role, you will be required to undertake the recruitment of staff, carry out quotes and manage budgets.
  • Will need to visit various sites across the borough and work with teams that do a am and pm shift, deal with clients requests and manage the cleaning requirement for those sites. Audit will need to be carried out on occasions with the client, but it isexpected that the cleaning manager carry out monthly audits too.

Knowledge, Skills & Experience:

  • Full UK Drivers Licence
  • Demonstrable knowledge of cleaning operations and industry standards
  • Experience of managing large cleaning teams working across multiple sites
  • Strong interpersonal and customer service skills to effectively engage with staff, stakeholders and senior management
  • The ability to respond and resolve customer complaints, displaying a flexible and solution driven approach as appropriate
  • Ability to undertake oncall responsibilities and if required, ability to undertake work during unsocial periods and at times to meet the needs of the service
  • Working knowledge of current Health and Safety legislation and practice as it applies to the working environment and cleaning operations
  • Holds or is working towards the BICS cleaning and supervisory skills certification (training can be supported)
  • Holds or is working towards the IOSH Managing Safely qualification (training can be supported)
  • Holds or is working towards a Level 4 award in Supervisory Management (training can be supported)
  • Enhanced DBS required
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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