Website and Content Design Officer

2 weeks ago

London, Greater London, United Kingdom Goldsmiths, University of London Full time

About the Department

The Communications, Marketing and Recruitment (CMR) department plays a central role in telling the Goldsmiths story to our key audiences. The department covers internal communications, media relations, strategic communications, brand and design, digital (website, video and social media), marketing, business partnering, and UK and International recruitment. Colleagues are encouraged to be ambitious, committed to the learning and development of themselves and others, keen to work across conventional boundaries, and driven by the desire to play their part in the delivery of an excellent student, colleague and external audience experience.

About the Role

This is maternity cover for a vital role in our team, working with people across Goldsmiths on their website and intranet content.

On our website, , we manage all the content. We work with all the different parts of Goldsmiths to understand what their audiences need to know and make content for them. A large part of this role is working on the content design and information architecture of the website, keeping it updated and correct. The role also supports and trains content editors in CMR.

For research projects, we have a WordPress multisite full of separate sites that are maintained by project teams. The role-holder works with these teams on requirements, helps select the best themes and plugins, creates an initial architecture then trains and supports editors to maintain the site themselves.

Our Intranet has a mixed approach. We manage the central governance to ensure it is searchable. It is then split into several communication sites managed locally. This role supports and trains people to do this, while maintaining a governing eye over it all.

Accessibility runs through everything we do. This role champions accessibility and readability of our digital content. They both train people and enforce our standards.

It is hands-on role, working with lots of content and lots of people.

Contract and working location

This is a full-time fixed-term role.

We are currently operating a hybrid working model of at least two days in our office in New Cross, London (one of which is a fixed core day when the rest of the team is in). Other days are working from home. However, people can work more days in the office if they prefer. This is subject to change, but there are currently no plans to change it.z

About the Candidate

This role needs someone with experience of maintaining a content-rich website with an audience focused-content strategy.

They also need to know how to train and support others with using WordPress and SharePoint Communication Sites.

Good copywriting is vital to this role. We want someone with lots of experience in quickly and accurately subbing or producing content with the right tone of voice that is accessible and optimised for search.

We base our decisions on analytics and insights. The role holder needs the ability to gather and interpreter these using tools such as Google Analytics and Microsoft Clarity.

They will need to use their knowledge and experience to gain the confidence of others. They will need to work with a range of stakeholders with different levels of digital understand – many with strong opinions of what they want.

Applying and Selection

Please ensure you complete the application's essential and desirable requirement sections by explaining how you meet the requirements in person specifications within the Job Description.

We are planning to interview in late June/early July.

Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.

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