Production Support Administrator
6 days ago
We have grown from one of the smallest galvanisers in the country to the largest galvanising and powder coating plant in the North of England.
We utilise the latest materials handling system and technology to ensure the highest quality and efficient processing results.Years of experience in the industry have forged us into the metal treatment experts we are today, and we offer a high-specification, professional service for customers throughout the UK.
We serve our customers by collecting steel products for galvanising and powder coating and delivering the exceptionally finished product back to them with the highest customer service and maintaining our reputation as one of the leading providers.
Your responsibilities encompass various aspects of production and customer administration/liaison, ensuring that excellent customer service is delivered and production orders and records are timely and accurate.
Key responsibilities:
Your responsibilities include, but are not limited to:
- Direct telephone contact with customers, resolving each query and delivering customer excellence.
- Greet visiting customers to premises, deal with queries and take payments
- Use our internal information systems to resolve production and customer queries.
- Understand customer requirements and provide information in a timely manner.
- Work with both the customer and production to ensure smooth process.
- Book orders into the system.
- Maintain bookingin process and I.T. booking system
Experience and Qualifications:
You must be adept in verbal and written communication skills and should have excellent time management and a flexible approach.
What can we offer?
- £24,500 per annum (monthly pay).
- Monday to Friday, 40 hours per week.
- 20 days paid holiday per year, plus bank holidays.
- Holidays increase to 25 days with length of service, plus bank holidays.
- Length of Service Gift Reward Scheme.
- Company pension scheme.
Please note:
In accordance with UK legislation, we will require evidence of your right to work in the United Kingdom if you are offered employment.
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