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Apprentice Clinical Governance Assistant
3 months ago
Job summary
To provide administrative and clerical support to the Divisional Clinical Governance team within Diagnostics & Clinical Support. This includes supporting with the implementation, monitoring and escalation of clinical governance matters, including the risk management agenda, across the division.
This vacancy is being advertised as an apprenticeship and as such the salary for the role if reflective of this. Those who currently hold and can evidence the essential qualifications need not apply. Your application will not be shortlisted if you hold the essential qualification(s).
Although English and Maths at level 2 is not required for the role, it is a requirement to complete the apprenticeship and need to be in place by the end of the apprenticeship. If you do not hold or cannot evidence English and Maths at level 2 then support will be provided for the successful applicant(s) as part of the Trust's apprenticeship offer.
Whilst this role is being advertised as a permanent position, there is an expectation that the successful applicant must complete all elements of the apprenticeship. Initially, the successful applicant will be placed on a fixed term apprenticeship contract for the duration of the programme. Upon completion of the apprenticeship and providing all additional milestones are met, the successful applicant will be issued a permanent contract.
Main duties of the job
Provide accurate and effective clerical support to the Clinical Governance Team for the Division. Be responsible for maintaining information systems to: comply with CQC/ legislative/ Divisional requirementssupport accurate collation of information for use in audits and producing corporate and divisional reports Be responsible for organising meetings including confirmation of dates, booking of rooms and preparation and distribution of papers. Be responsible to take, transcribe and distribute minutes of meetings within agreed time frames. Support the Clinical Governance Co-ordinator to gather and record information from serious incident review processes within the division, including requesting/ monitoring factual statements from staff. Support the Clinical Governance Co-ordinator to ensure compliance with the statutory Duty of Candour compliance and all administration relating to Duty of Candour requirements is recorded accurately and in a timely way. Be responsible for maintaining confidentiality of information about patients, clients and staff and trust business in accordance with the Data Protection Act 1998 and Information Governance. Be responsible for welcoming visitors to the service and deal effectively with telephone and email enquiries. Assist members of the Clinical Governance Team with all administrative tasks commensurate with the requirements of the role. Manage own workload effectively ensuring that work is completed within agreed time scales.About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job descriptionJob responsibilities
Please see attached Job Description for further informationabout the Clinical Governance Assistant position available at WUTH.
Person SpecificationQualifications, Specific Experience & Training
Essential
ECDL or RSA 2 equivalent Educated to NVQ level 3/ have three years appropriate experienceKnowledge and Skills
Essential
oHigh level of computer literacy to effectively use Office systems, such as Word, Excel, Teams and PowerPoint oEffective administrative skills oEffective time management and organisational skills oHave good written, verbal and communication skillsDesirable
oKnowledge of Trust policies & procedures relevant to the post, including confidentiality, data protection, equality & diversity and health & safetyPersonal Attributes
Essential
oHave ability to maintain focused concentration on administrative tasks on a daily basis in an environment where there are constant interruptions oBe able to use a computer for extensive periods of time, within Health and safety regulations oAbility to work under minimal supervision and to be able to meet deadlines and cope with differing demands from staff oHave a confident and committed approach to all duties oAbility to maintain a flexible, patient and reliable working attitude oRecognise the importance of confidentiality and sensitivity of issues, and be able to act with utmost discretionOther Requirements
Essential
oWillingness and ability to work cross-site (inter-site bus service is available).