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Customer Delivery Driver/picker
3 months ago
Overview:
The Role and Team
This position is working 37.5 hours per week, any 5 in 6 days including bank holidays.
Our drivers are the face of our business and their interaction with our customers is crucial to our success.
In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers doors (no matter what the weather is doing).
Along with this, you will be working, if required, within our coldstore that runs at a chilly -20oc.
Protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary.
You will need to work as part of the wider team always looking to help out the office team. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business.We're passionate about Making a Real Difference to people's lives with delicious and nutritious meals for everyone to enjoy.
Who We Are
Wiltshire Farm Foods have been cooking and delivering delicious frozen meals for over 25 years.
Part of the apetito group, an award-winning leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people at home or in care.
We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.
In addition to your salary you will receive a comprehensive training program, generous annual leave holiday entitlement with the ability to buy additional annual leave, retail discounts, free turkey (or voucher) at Christmas and much more£10.90 per hour* + bonus + benefits
*includes temporary cost of living allowance
Responsibilities:
Deliver frozen meals to our customers in a timely manner
Picking orders within the coldstore
Using our app to update customers deliveries
Delivering exceptional customer service at all times
Undertake pre-shift inspection of your van
Drive safely, responsibly and within the law
Clean and refuel your van as and when needed
Contact the office with any discrepancies or delays
Ensure customer confidentiality
Helping the office team and picking team when required
Reporting health and safety, stock quality and mechanical issues
Assist the team if another member of the team is absent or on holiday
Qualifications:
Essential:
Experience within a customer service-based role
Full UK Manual Driving Licence
Basic computer literacy including use of phone apps
Evidence of work stability
Basic secondary education
Desirable:
Experience of multi-drop delivery role
Experience within a care-based role
Warehouse experience
Health & Safety awareness
Personal Qualities
Friendly, approachable and reliable
Passionate about delivering excellent customer service
Good attendance and timekeeping
You must have held a UK manual driving licence for at least 3 years.
As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires an Standard DBS Disclosure.
