Customer Delivery Driver

24 hours ago

Great Dunmow, Essex, United Kingdom apetito Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Delivery Driver. As a key member of our delivery team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.

Key Responsibilities
  • Deliver frozen meals to customers in a timely and efficient manner
  • Pick orders within the coldstore
  • Use our app to update customers' deliveries
  • Provide exceptional customer service at all times
  • Undertake pre-shift inspection of your van
  • Drive safely, responsibly, and within the law
  • Clean and refuel your van as and when needed
  • Contact the office with any discrepancies or delays
  • Ensure customer confidentiality
  • Assist the office team and picking team when required
  • Report health and safety, stock quality, and mechanical issues
  • Assist the team if another member of the team is absent or on holiday
  • Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers
Requirements
  • Experience within a customer service-based role
  • Full UK Manual Driving Licence
  • Basic computer literacy, including use of phone apps
  • Evidence of work stability
  • Basic secondary education
Desirable
  • Experience of multi-drop delivery role
  • Experience within a care-based role
  • Warehouse experience
  • Health & Safety awareness
Personal Qualities
  • Friendly, approachable, and reliable
  • Passionate about delivering excellent customer service
  • Good attendance and timekeeping

You must have held a UK manual driving licence for at least 3 years. All offers of employment are subject to a Driving Assessment, Driving Licence checks, and DBS checks. As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires a Standard DBS Disclosure.

Company Benefits
  • Competitive salary - accredited Living Wage employer
  • 33 days holiday per year, including bank holidays (which are considered a normal working day)
  • Option to purchase up to 5 additional days holiday per year
  • Discretionary annual bonus scheme
  • Pension scheme - employer matched contributions up to 4%
  • Life assurance scheme worth at least 1x annual salary
  • Free turkey or voucher at Christmas
  • apetito perks scheme, including salary sacrifice options and retail discounts

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