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Sales Operations Analyst

4 months ago


London, Greater London, United Kingdom Takeaway Full time

Ready for a Challenge

Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:


As a Sales Analyst at Just Eat, you will be responsible for managing critical aspects of our sales operations to ensure the success of our sales and account management teams focused on acquiring and managing restaurant & grocery partners in the UK. This is a great opportunity for a commercially minded candidate with a passion for data looking to make their first move into sales operations and data analytics. The Sales Analyst will work closely with the UK analytics team, fostering connections to enhance the efficiency of our sales engine, and form a key part of our Sales Strategy & Operations pillar.

These are some of the key ingredients to the role:

  • Lead database & CRM management: Oversee the leads database, ensuring accurate and up-to-date information. Manage and optimise CRM data specifically tailored to the needs of our partners in the UK. Implement and maintain efficient processes for lead qualification and segmentation.

  • Front-Line Salesforce Reporting: Develop and manage comprehensive Salesforce reporting to provide real-time insights to the sales and account management teams. Collaborate with the salesforce administrators to customise reports and dashboards based on evolving business requirements. Ensure data accuracy and consistency within Salesforce to enhance decision-making processes.
  • Tools and Data Accessibility: Ensure that our team members have access to the necessary tools and data from day one, promoting seamless onboarding and operational effectiveness. Work closely with analytics, techaway and other relevant teams to troubleshoot and resolve any issues related to data access and tool functionalities.
  • Process Improvement and Automation: Identify opportunities for process improvement and automation within sales operations. Implement solutions to streamline workflows, reduce manual effort, and enhance overall efficiency.
  • Restaurant Segmentation: Implement and manage restaurant segmentations to facilitate targeted marketing and sales efforts. Collaborate with the sales and account management teams to understand evolving business requirements and adjust segmentations accordingly.

What will you bring to the table?

  • Proven analytical experience in a commercial role
  • Proficiency in Excel/Sheets
  • Exposure to SQL, Salesforce, and/or Tableau (or other BI tools)
  • Strong analytical and problem-solving skills with acute attention to detail
  • Excellent communication and interpersonal skills to liaise effectively with cross-functional teams
  • Ability to thrive in a dynamic, high-growth environment and adapt to evolving business needs



At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now

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