Group Digital Workplace Lead

2 weeks ago

Falkirk, Falkirk, United Kingdom Alexander-Dennis Full time

Description

Group Digital Workplace Lead

Location:
Any UK Site
Our Company

  • In a nutshell, we build buses and coaches. In fact, more than half of the buses you see on the roads in the UK are built by Alexander Dennis. We have a huge responsibility for keeping the world moving.
  • We are saving the planet. Our purpose is to support Governments globally with their push to reduce pollution and improve air quality by building greener, more ecofriendly buses.
  • We love our customers. So much so, almost every bus we build is bespoke what the customer wants, we will do our best to deliver.
  • We have a fantastic Canadian parent company called NFI. They welcomed us into the family in 2019, and we haven't looked back since.
  • We are building back and growing again, winning new orders in Germany and Ireland which will be manufactured right here in the UK.
  • Our global footprint is pretty impressive. We have a presence in some super cool places across the world from Hong Kong to Auckland to Toronto.
Want to know even more? Check out our YouTube channel here

Your Dream Role


The
Group Digital Workplace Manager is responsible for driving adoption and management of digital workplace technologies to increase workforce digital dexterity and productivity.

This leader manages workplace enablement focused on ensuring that employees have the motivation, permission and knowledge to fully exploit IT-supplied technology.


We have a traditional IT Service Desk environment that needs transforming into a Digital Workspace experience, with the end-user being centric to everything we do.

This transformational programme will be key to the success of the role.

Main Responsibilities

  • Transforming from a traditional Service Desk environment to a Digital Workspace experience
  • Define and lead digital workplace enablement strategy and processes
  • Identify, monitor, publish and manage goals and measurements to show digital workplace enablement impact and service delivery for the ADL Group
  • Coordinates multichannel communications campaigns to drive technology adoption
  • Collaborates with various digital workplace stakeholders
  • Oversee the creation, management and awareness of the centralised repository of technology enablement resources (videos, howto, quickstart guides, etc.)
  • Facilitate or oversee enablement and awareness events (Ask the Expert, Immersion Experiences, webinars, lunch and learns, etc.)
  • Managerial responsibilities include hiring, managing, coaching and developing direct reports
  • Partner with Digital Workplace operations, engineering and governance teams to identify potential improvements or impacts to customer experience and proactively manage potential disruptions
  • Partner with HR, Facilities and Corporate Communications leaders on employee experience and engagement improvement initiatives
  • Monitor emerging technology trends and leverage workplace analytics or digital employee experience management tools to ensure initiatives are driven by objective data
  • Oversee network of enablement agents and champions, facilitate knowledge sharing and collaboration across the enterprise through regular engagement
  • Participate in employee onboarding to highlight available resources and raise awareness of digital workplace technologies

Other Responsibilities

  • Providing enduser services for c.1,200 UK technology users and c.150 globally based ADL employees and management of the Service Delivery team
  • Management of a close team of Service Delivery Engineers, across 3 remote UK locations
  • Ownership/Management of the existing enduser IT Service Delivery for ADL globally
  • Ownership of the Cyber Essentials accreditation process
  • Management and collation of data to support the audit processes for NFI Group reporting
  • Ownership of process improvements required for NFI Audit

About You

Experience and Qualifications

  • 5+ years in IT or organizational change management
  • 3+ years managing or supervising people
  • Experience leading technology change and deployments, organisational development and vendor management
  • Working knowledge of establishing and measuring goals and KPIs on an overall program and individual use case level.
  • Proven ability to create business cases and ensure support from Clevel executives and business partners.
  • Proven financial management skills with operational budget tasks.
  • Strong working knowledge of enterprise IT services, technologies and processes.
  • Awareness of workplace analytics or digital employee experience management tools.

Competencies

  • Pragmatic and detailoriented. Consistently takes a thorough, accurate, organised and productive approach.
  • Influence. Ability to gain agreement and support for ideas and initiatives.
  • Businessresults orientation. Seeks to understand business needs and works to anticipate, identify and meet enduser needs.
  • Enablement mindset. The ability to focus on empowering and ensuring that employees have the

  • Field Based Sales Manager

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Firefish Software (Integration) Full time

    Test Test 1 is seeking a highly skilled and motivated Permanent Field Sales Manager for our client, a leading Application & Software Development company in Edinburgh & the Lothians. As the Field Sales Manager, you will play a pivotal role in driving business growth and overseeing the sales operations in the designated area. This dynamic role requires a...

  • AHP Professional Lead

    2 weeks ago

    Falkirk, Falkirk, United Kingdom NHS Scotland Full time

    Please Note: This opportunity is exclusively available to current NHS Forth Valley employees.Are you ready for an exciting challenge as an AHP in the Healthcare Teams at the Forth Valley prisons? Join us and be part of a team that is dedicated to making a real difference in the lives of patients just like you do. In NHS Forth Valley, we understand the...

  • Employability and Digital Skills Mentor

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Trigon Recruitment Full time

    Role:Employability and Digital Skills MentorLocation:FalkirkSalary:£23,175 per anumContract:8 weeks initially 16th Jan to 14th MarchRole OverviewTrigon recruitment are recruiting for a and Employability and Skills Mentor to work for a National Training Provider who are Grade 2 Ofsted. The role is initially full time for 8 weeks with a view to be...

  • Stores Driver

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Breedon Group plc Full time

    Description:Breedon Surfacing provide a wide range of asphalt surfacing services across the UK, delivering a comprehensive asphalt surfacing solution for the construction and maintenance of public highways; infrastructure; residential and industrial developments and minor works. Our client base ranges from domestic and commercial clients to large...

  • Lead Practitioner

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Aberlour Children's Charity Full time

    Family SupportFALKIRK/STIRLING37.5 hours per week, Starting salary £30,652 per annumAbout Aberlour Routes Falkirk:Routes is an evidence-based youth work programme which supports young people aged 12-26 years affected by alcohol or drug use within their family. Routes offers a mix of one-to-one and group support, along with a busy programme of activities and...

  • Registered Veterinary Nurse

    2 weeks ago

    Falkirk, Falkirk, United Kingdom British Veterinary Association Full time

    Polmont Veterinary Clinic We have an exciting opportunity for a Registered Veterinary Nurse to join our Polmont Veterinary team in Polmont, Falkirk CVS Group operates across small animal, farm animal, equine, laboratories and crematoria, with over 500 veterinary practices, referral centres and sites in the UK, the Republic of Ireland and the Netherlands. In...

  • Full Time Therapist

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Independent Resourcing Consultancy Full time

    Full Time Therapist - Elgin: Job Reference:Date Posted: 14 March 202- Recruiter: Clyde Munro Dental Group Location: Falkirk Salary: On ApplicationThe OpportunityWe are currently recruiting a Dental Therapist to join our friendly team at Bishopmill Dental Centre in Elgin. You will join a team with three other experienced dentists and support staff.Bishopmill...

  • Electrical Designer

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Engenda Group Full time

    Electrical DesignerContract (Outside IR35)Falkirk, ScotlandAbout Engenda GroupEngenda Group is a leading provider of engineering and technical services to clients across various industries, including oil and gas, petrochemicals, pharmaceuticals, and renewable energy. With a commitment to excellence and innovation, we deliver tailored solutions that meet the...

  • Automatic Door and Shutter Engineer

    2 months ago

    Falkirk, Falkirk, United Kingdom Dormakaba Full time

    Company description:At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide.We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one...

  • Automatic Door and Shutter Engineer

    4 weeks ago

    Falkirk, Falkirk, United Kingdom Dormakaba Full time

    Company description:At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide.We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one...

  • Senior Care Assistant

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Balhousie Care Group Full time

    Salary: £11.15 per hourJoin us now in a career that makes a difference.As Scotland's largest private care provider, with 25 homes, over 900 residents and over 1400 staff; Balhousie Care Group is one of the country's leading providers of elderly and specialist care and can boast a stunning HQ with skilled and dedicated support staff.We currently have...

  • Kitchen Team Member

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Premier Inn Full time

    We're currently recruiting in our Falkirk Central Premier Inn. Working 30 hours per week, paying up to £11.79 per hourKitchen Team Member - Falkirk - Falkirk Central Premier InnCome and be a Kitchen Team Member at Falkirk Central Premier Inn in Falkirk. Help us prepare, cook and serve our mouth-watering meals to Premier Inn guests. Immediate start, no chef...

  • Cleaner

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cadgers-Brae Brewers Fayre. Working 16 hours per week, paying up to £10.52 per hourCleaner - Falkirk - Cadgers-Brae Brewers Fayre Restaurant**Come and be a Cleaner at Cadgers-Brae Brewers Fayre in Falkirk. Help us vacuum, brush and polish our restaurant. Immediate start, no cleaning experience needed.PAY RATE:Up to £10.52...

  • Production Manager

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Piramal Group Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description Key Roles/Responsibilities: Ensure all manufacturing operations are run effectively and efficiently to meet business and customer expectations through on time in full delivery of products in accordance with EHS and quality policies and...

  • Kitchen Team Member

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Premier Inn Full time

    We're currently recruiting in our Falkirk East Premier Inn. Working 10 hours per week, paying up to £11.79 per hourKitchen Team Member - Falkirk East Premier Inn HotelCome and be a Kitchen Team Member at Premier Inn in Falkirk. Help us prepare, cook and serve our mouth-watering meals to Premier Inn guests. Immediate start, no chef experience needed.PAY...

  • Nights Team Member

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Premier Inn Full time

    We're currently recruiting in our Falkirk East Premier Inn. Working 16 hours per week, paying up to £12.39 per hour.Nights Team Member - Falkirk East Premier Inn.Come and be a Nights Team Member at Premier Inn in Falkirk. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help...

  • Family Support Worker

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Home Start Falkirk Full time

    The role is initially funded for one year. Possible extension depending on funding.Home-Start Falkirk is a Voluntary organisation committed to promoting the welfare of families with at least one child under five years of age.Our Volunteers offer regular support, friendship and practical help to families in their own homes, helping to prevent family crisis...

  • Operations Team Member

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Marshalls PLC Full time

    Role: Operations Team Member.Location: Falkirk.Salary £26,208 plus benefits. Salary increases year on year based on attitude, attendance and performance.Marshalls is the UK's leading manufacturer of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape markets. Our Marshalls...

  • Cms Administrative Officer

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Department for Work and Pensions Full time

    Details:Reference number:Salary:- £21,688 Salary will increase from 1st April 2023 to £22,845Job grade: Administrative OfficerContract type: PermanentBusiness area: DWP Service Excellence Child Maintenance GroupType of role: Operational DeliveryWorking pattern: Flexible working, Fulltime, Job share, ParttimeNumber of jobs available:40ContentsLocationAbout...

  • Contract Supervisor

    2 weeks ago

    Falkirk, Falkirk, United Kingdom Sureserve Group Full time

    Now hiring: Contract Supervisor to support our Operational Delivery Team:At Everwarm, excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK.Our mission is simple yet powerful: to elevate the quality of life in the communities...