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Receptionist Day

3 months ago


Hayes, Greater London, United Kingdom Mercure London Heathrow Full time

Job Ref:
CRI1978

Branch:
Mercure London Heathrow

Location:
Mercure London Heathrow, Hayes

Salary/Benefits:
£10,50 per hour

Contract type:
Permanent

Hours:
Full Time

Shift pattern:
Monday to Sunday (shifts hours)

Hours per week:0 - 40

Posted date:28/03/2023

Closing date:30/04/2023

Here at Crimson Hotels, we know our colleagues are key to our success.

That's why we're passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment.

Not only that, we also offer a host of exceptional team member benefits too.

We're looking for a friendly and passionate Receptionist to join our team.

Your day to day


As a Receptionist, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction.


Your key duties as Receptionist will include handling check-in and check-out services for the guests and assisting them with requests during their stay.


The Person


As well as having previous experience in a similar role, we look for Receptionists to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests.

You'll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you'll have a good command of the English language and be very well presented.

What we need from you

  • A confident communicator with strong interpersonal strong skills
  • Minimum 1 year experience in related field
  • Confident communicator in English
  • Excellent customer services
  • Positive
  • Team player

In return we'll offer


We'll reward all your hard work with a great salary and benefits - including great room discounts and excellent training opportunities.


Join us and you'll become part of our Crimson family - and like all families, all our individual team members share some winning characteristics.

As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives.

You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.


In addition, we offer:

  • Refer a Friend incentives to influence your earning potential.
  • Life Assurance
  • Access to a company perks platform.
  • Additional annual leave day for your birthday
  • A range of continuous development training programmes
  • Complimentary refreshments and freshly cooked meals whilst on duty
  • Free parking on site
  • We celebrate reward, recognition and success throughout the year.

Eligibility:

About the hotel:

Mercure London — Heathrow is situated just two miles from Heathrow Airport and Stockley Park, this hotel is the ideal choice for both business and leisure travellers alike.


A contemporary hotel which offers modern bedrooms with a choice of rooms including Family Rooms, as well a range of amenities to ensure a delightful stay.

Versatile dining options include Borders Restaurant and Bar which offers varied menus full of international influences.

With state-of-the-art meeting facilities for up to 200 delegates including complimentary WiFi, we provide the perfect setting for successful meetings and events.


Mercure London — Heathrow is situated just two miles from Heathrow Airport and Stockley Park, this hotel is the ideal choice for both business and leisure travellers alike.


A contemporary hotel which offers modern bedrooms with a choice of rooms including Family Rooms, as well a range of amenities to ensure a delightful stay.

Versatile dining options include Borders Restaurant and Bar which offers varied menus full of international influences.

With state-of-the-art meeting facilities for up to 200 delegates including complimentary WiFi, we provide the perfect setting for successful meetings and events.