Infrastructure Specialist

2 weeks ago


Durham, Durham, United Kingdom DURHAM UNIVERSITY Full time

The Role and Department

As a member of the technical services team, the Infrastructure Specialist (Network) will perform tasks equivalent to a network engineer to ensure the integrity and high availability of the network infrastructure so that it provides the maximum performance for users. The post holder will be responsible for coordinating support around the configuration, deployment, and maintenance of the network infrastructure. This will encompass switches, routers, firewalls, telephony, wireless, fibre and copper infrastructures.

The post holder will demonstrate a high level of technical knowledge and competency and an enthusiasm to undertake continual professional development to further their expertise. The Infrastructure Specialist (Network) will have experience of delivering outstanding customer service, possess risk management skills and the ability to convert business requirements into viable technical solutions. Be able to organise workloads by prioritising and multi-tasking.

Further information about the role and the responsibilities is at the bottom of this job description.

Working at Durham

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

  • 30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year.
  • The University closes between Christmas and New Year
  • We offer a generous pension scheme, As a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS).
  • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
  • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
  • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
  • On site nursery is available and access to holiday camps for children aged 5-16 throughout the year.
  • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
  • The opportunity to take part in staff volunteering activities to make a difference in the local community
  • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
  • A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits.
  • If you are moving to Durham, you may be eligible for help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas.


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