Continuous Improvement Consultant

1 week ago

Hatfield, Hertfordshire, United Kingdom Computacenter Full time
Hatfield, London, Nottingham, Reading, Salford
en_GB
-
Life on the team
We are excited to announce we are now looking to hire a Continuous Improvement Consultant.

Working as a Continuous Improvement Consultant you will be accountable for leading strategic improvement projects or programmes for Group Managed Services and developing a culture of continuous improvement across GMS.


You will design, consult, and manage varied improvement projects and programmes around our working processes, measurement and reporting and tooling optimisation.

Your projects will deliver improvements in efficiency, management control, quality, customer experience and an overall reduction in cost to serve.

You will also act as Process Lead in broader Change programmes, providing process governance and assurance to ensure that ways of working are designed with the end to end in mind.

So, who are we?


With a global reach, Group Managed Services (GMS) is the largest division within Computacenter, with 10,000+ employees located around the world.

We are experts in delivering managed services to our customers including engineering & maintenance, service desk and technical infrastructure services, putting the customer at the heart of everything we do.


What you'll do


You will support the Head of Continuous Improvement in raising the maturity of Process Ownership in GMS and developing end to end mindsets.

This includes working with senior leadership to appoint Process Owners where there are gaps and working with Process Owners to ensure a smooth handover from project to business as usual, equipping Process Owners with the skills, knowledge, and expertise to embed and continually improve processes.


Specific tasks include:
Driving Quality and Continuous Improvement through GMS

  • You will be aware of the standards, measures and policies operated by GMS. You will also have specialist knowledge of one or more of our key Delivery Engines.
  • You will operate within our Quality Management System (QMS) following a defined lifecycle through which to deliver improvements.
  • You will consult our Operational teams, to enable them to improve and evolve their methods, systems, and governance.
  • You will design and deliver improvement projects.
  • Support and inspire Operational Excellence functions in identification and adoption of relevant changes to local practices that enable compliance to quality standards.
  • Support our operations in establishing Measures that Matter and building these into their Governance.
  • Establish a solid network across GMS including within Service Excellence, Delivery Leadership, Operational Functions, PIM and Design and Transition and Transformation to cover all aspects of our deal lifecycle framework.
  • Coaching greenbelts and yellow belts through improvement projects
  • Be a showcase for following our internal QMS standard processes especially the PDCA process.
  • Coaching operational teams to embed habits for daily improvement through cascading strategy and measures, setting up huddles and visual management.
  • Providing support and coaching on Lean leadership such as encouraging leaders to go back to the floor, to encourage problems to be surfaced and to ultimately create the environment for continuous improvement.

What you'll need

  • You will be an excellent communicator, able to motivate and inspire to win hearts and minds. You will be able to communicate effectively at all levels of the organisation.
  • You will have experience in leading and driving culture change internationally in busy operational environments and working at all relevant levels.
  • You will understand Continuous Improvement and Quality and how we consider it in everything we do.
  • You will know how to analyse working practices, tooling workflows, reporting and governance, to identify opportunities for improvement.,
  • You will know how to express improvement opportunities in terms of the actual value they will generate, expressing this value in terms of cost to serve, quality and efficiency.
  • You will be a strong mentor and coach, able to support and guide others in continual improvement.

Current information for our applicants

Why you should choose us:

Open communication:

Despite our size, we're an open organisation that doesn't hide behind hierarchy. We communicate regularly, openly and directly. For us, it's about being straightforward, delivering and doing the right thing. Essentially, we're people dealing with people.

Showing appreciation & having fun:

Great performance is recognised, so too is the willingness to help others.

Our Bravo awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done.

And when it comes to recognising success, we love to celebrate. Our company and team events are legendary

Health & wellbeing:

Our people are our greatest asset and we're passionate about supporting you in feeling good and staying healthy. We offer a compreh

  • Continuous Improvement Consultant

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Computacenter Full time

    Location: UK - Hatfield, UK - London, UK - Reading, UK - Nottingham, UK - Manchester, UK - Mobile EnglandContract type: Standard |Business Unit: Customer Success & Service DeliveryLife on the teamWe are thrilled to announce that we are currently seeking a Continuous Improvement Consultant to join our team. As a Continuous Improvement Consultant, your...

  • Continuous Improvement Process Specialist

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    About UsAbout the Role Monitors, audits and reports project compliance to the project management framework, providing support, coaching and mentoring through the Pathfinder Project Management Academy on project management across the department. Provides ensuring accurate project reporting into enabling effective decision making. Implements a full suite of...

  • Process Improvement

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Affinity Water Full time

    This is an exciting time to join the team as a Process Improvement & Change Lead. As a customer focused role, the work you will be involved in, you will truly feel the benefit for our customers. This is a great development opportunity as you will also be working with different areas of the business to deliver change.As a Process Improvement and Change Lead...

  • SAP Warehousing Management Consultant

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Whitehall Resources Full time

    SAP Logistics Consultant - WMAn exciting new SAP Logistics Consultant / Senior Consultant - WM position has arisen, with an exciting end-user organisation. As the SAP Logistics Consultant - WM you will join an in-house SAP function, with a focus on SAP Logistics and Warehousing, you will drive continuous improvement, working on core SAP ECC projects...

  • SAP Logistics Senior Consultant

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Whitehall Resources Full time

    SAP Logistics Senior Consultant - SD/MM/WM An exciting new SAP Logistics Consultant / Senior Consultant - SD/MM/WM position has arisen, with an exciting end-user organisation. As the SAP Logistics Consultant - SD/MM/WM you will join an in-house SAP function, with a focus on SAP Logistics and Warehousing, you will drive continuous improvement, working on...

  • SAP Warehousing Management Consultant

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Whitehall Resources Full time

    SAP Logistics Consultant - WMAn exciting new SAP Logistics Consultant / Senior Consultant - WM position has arisen, with an exciting end-user organisation.As the SAP Logistics Consultant - WM you will join an in-house SAP function, with a focus on SAP Logistics and Warehousing, you will drive continuous improvement, working on core SAP ECC projects...

  • SAP Warehousing Management Consultant

    1 month ago

    Hatfield, UK, Hertfordshire, United Kingdom Whitehall Resources Full time

    SAP Logistics Consultant - WMAn exciting new SAP Logistics Consultant / Senior Consultant - WM position has arisen, with an exciting end-user organisation. As the SAP Logistics Consultant - WM you will join an in-house SAP function, with a focus on SAP Logistics and Warehousing, you will drive continuous improvement, working on core SAP ECC projects...

  • Consultant Psychiatrist

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom Elysium Healthcare Full time

    IntroductionJoin the vibrant team at Rhodes Wood Hospital, a specialist CAMHS Eating Disorder service with 3 wards that empowers recovery in a fast-paced, challenging and fun environment for children and young people aged 8-18 years with eating disorders - which offers compressed hours flexibility and a relocation package of £8,000.Rhodes Wood is working...

  • Recruitment Consultant

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Reed Full time

    Reed Hatfield is recruiting Role: Recruitment Consultant Specialism: Business Support Location: Hatfield AL10 8RS (with blended home and office working) FREE on-site parking At Reed we believe in a high trust, high-performance culture. We ask questions, we innovate, and we react with speed. The Hatfield business is home to several top-...

  • Consultant Psychiatrist- Mortality Gov+10k recruitment incentive

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full time

    This is a great opportunity for a consultant seeking part time flexible working which offers 5 PAs as core duties providing consultant input to the Mortality Governance Team. The Mortality Governance Team is well established, with ongoing evolution. It works within national, regional and local Mortality Governance frameworks, assists in Trust compliance...

  • SAP Logistics Senior Consultant

    2 weeks ago

    Hatfield, UK, Hertfordshire, United Kingdom Whitehall Resources Full time

    SAP Logistics Senior Consultant - SD/MM/WMAn exciting new SAP Logistics Consultant / Senior Consultant - SD/MM/WM position has arisen, with an exciting end-user organisation. As the SAP Logistics Consultant - SD/MM/WM you will join an in-house SAP function, with a focus on SAP Logistics and Warehousing, you will drive continuous improvement, working on core...

  • Global Mobility Consultant

    3 months ago

    Hatfield, Hertfordshire, United Kingdom COMPUTACENTER LIMITED Full time

    Life on the teamThe landscape of Global Mobility is evolving at Computacenter, we are a growing international business with new locations/acquisitions, global customers seeking top talent and services across multiple geographies, have a workforce who seek to collaborate across borders and employees who wish to relocate for personal reasons. To support these...

  • Global Service Desk Project Manager/ Business

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    A leading Independent IT Infrastructure and Services Consultancy is seeking a Global Service Desk Project Manager/ Business Analyst for a rolling 3 month contract, Outside IR35As part of this hybrid role you will be based within the local IT team in Hatfield but will engage with all parts of the global GSD business and work closely with the GSD technical and...

  • Resource Director

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full time

    Select how often (in days) to receive an alert: Resource Director Location: UK - Hatfield, UK - London, UK - Reading | Job-ID: | Contract type: Standard | Business Unit: IT Consulting Life on the team We are seeking a highly skilled and motivated Resourcing Director to join our Group Professional Services (GPS) Practice within Computacenter. GPS...

  • Global Process Owner

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Computacenter Full time

    Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading | Job-ID:206248 |Contract type:Standard | Business Unit: IT Service Delivery/Managed ServicesLife on the teamComputacenter is a leading provider of IT Services and Solutions and is looking to recruit another Global Process Owner to join the Process...

  • Senior DevSecOps Architect

    2 months ago

    Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full time

    Location: UK - Birmingham, UK - London, UK - Hatfield, UK - Nottingham, UK - Edinburgh, UK - Milton Keynes | Job-ID: 208305 | Contract type: Standard | Business Unit: IT ConsultingJob IntroductionAs a Senior DevSecOps Technical Architect, you will deliver both pre and post sales technical consultancy to our customers. You will be leading teams of...

  • Resource Director

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Computacenter (UK) Ltd Full time

    209095-en_GB Life on the team We are seeking a highly skilled and motivated Resourcing Director to join our Group Professional Services (GPS) Practice within Computacenter. GPS encompasses our Engineering, Consultancy and Project Management practices together with our growing Business Solutions portfolio and nearshore/offshore centres. We are made of up of...

  • Smart Metering Process Lead

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Affinity Water Full time

    The Smart Metering project is a new but extremely important initiative for Affinity Water. The postholder will report to in the Customer Experience Directorate but will work predominantly in the Smart Metering project which is in the Asset Strategy & Capital Delivery Directorate reporting to the Head of Smart Metering on a daily basis.This is a key role...

  • Yard Operations Manager

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Red Kite Waste Full time

    Yard Operations Manager – Logistics & Production Supervisor EXCELLENT OPPORTUNITY FOR A SUPERVISOR, TEAM LEADER OR MANAGER WITH EXPERIENCE IN A PRODUCTION OR LOGISTICS OR CONTINUOUS IMPROVEMENT ROLE TO OPTIMIZE EFFICIENCY AT A HAZARDOUS WASTE RECYCLING CENTRE TITLE: Yard Operations Manager – Logistics & Production Supervisor YOU MAY HAVE BEEN A:...

  • Business Process Manager

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    **About usThis position sits within Ocado Solutions. At Ocado Solutions, we are responsible for our corporate international partnerships, offering the proprietary Ocado Smart Platform (OSP) as a service to retailers around the world. Since 2017, we have signed agreements to provide our unique e-commerce solutions to a number of the world's leading grocers,...