Patient Liaison Officer
1 week ago
- Role TypeBank (Seasonal)
Location(s)
- Chiltern Hospital
- Great Missenden
Overview:
Patient Liaison Officer
The Chiltern Hospital
Bank Shifts
£11.44 per hour
The Chiltern Hospital in Great Missenden** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Circle Health Group are proud to be recognised as one of the UK's top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
Applicants should meet the following criteria:
- Proven influencing/sales skills
- Numeric
- Proficient in MS Outlook, Excel and Word
- Excellent command of the English language, both written and verbal
- Excellent telephone manner and interpersonal skills
Duties of this role include:
- To convert appropriate selfpay enquiries and consultations to selfpay procedures within CHG against preagreed targets
- To ensure a quality service for potential selfpay patients including the accurate and timely response to selfpay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC)
- To facilitate necessary access times and information required for patients to convert to procedure
- To appropriately influence patients to choose CHG for their procedure
Salary & Benefits
Circle Health Group Healthcare offers a competitive hourly rate.
"Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.
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