Generalist Advice Worker/advice Session Supervisor

7 days ago


London, Greater London, United Kingdom Citizens Advice Full time

Position:
Generalist Advice Worker/Advice Session Supervisor (or Trainee position)

Location:
London

Closing date: 17 April 2023

Role details:

Job title:
Generalist Advice Worker/Advice Session Supervisor (or Trainee position)

Location:
London

Salary:
SO1 - £33,929 to £35,798 per annum

Salary pro rata:
No

London allowance:
Yes

Hours per week: 35

Type of contract:
Permanent

Closing time: 09:00

Interview date: 21st April 2023


The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.


The role includes:

  • Providing advice to the public and undertaking casework on social welfare law issues
  • Supervising advice and gateway assessment sessions
  • Supporting and supervising volunteers

To be successful you will need:

  • Have achieved the Generalist Advisor Certificate and have experience of Generalist Advice Casework
  • Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
  • To understand, empathise with and be committed to the Service's aims, principles and equal opportunities policies


All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



  • London, Greater London, United Kingdom Citizens Advice Full time

    Position: Generalist Advice Worker/Advice Session SupervisorLocation: LondonClosing date: 26 January 2023Role details:Job title: Generalist Advice Worker/Advice Session SupervisorLocation: LondonSalary: SO1 - £33,929 to £35,798 per annumSalary pro rata: NoLondon allowance: YesHours per week: 35 hoursType of contract: PermanentClosing time: 09:00Interview...


  • London, Greater London, United Kingdom Citizens Advice Southwark Full time

    "Providing free, independent, confidential and impartial advice"Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice...


  • London, Greater London, United Kingdom Citizens Advice Southwark Full time

    "Providing free, independent, confidential and impartial advice"Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice...


  • London, Greater London, United Kingdom Citizens Advice Southwark Full time

    "Providing free, independent, confidential and impartial advice"Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice...


  • London, Greater London, United Kingdom Citizens Advice Southwark Full time

    "Providing free, independent, confidential and impartial advice"Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice...

  • Advice Supervisor

    7 days ago


    London, Greater London, United Kingdom Citizens Advice North Lincolnshire Full time

    Job description Location: Remote and/or office working available. Our office is located in Scunthorpe Central, Carlton Street, North Lincolnshire, DN15 6TX._About the roleThis is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. Your role will be to manage day to...

  • Advice Team Leader

    7 days ago


    London, Greater London, United Kingdom Disability Advice Services Lambeth Full time

    Job descriptionDisability Advice Service Lambeth (dasl) is Lambeth's peer-led Disabled People's Organisation. We want to appoint an Advice Team Leader who is excited about delivering high-quality advice and building an advice team.The role is to provide mostly Welfare Benefits advice to Disabled adults up to tribunal level and to recruit, manage and support...

  • Advice Trainee

    7 days ago


    London, Greater London, United Kingdom Disability Advice Services Lambeth Full time

    Disability Advice Service Lambeth (dasl) is Lambeth's peer-led Disabled People's Organisation. We're passionate about making Lambeth an inclusive borough, free of disabling barriers to people that live and work here.We want to appoint a Disabled person to work and train as an Advice Trainee.When we say a Disabled person we include people with a long-term...

  • Advice Trainee

    3 weeks ago


    London, Greater London, United Kingdom Disability Advice Services Lambeth Full time

    Disability Advice Service Lambeth (dasl) is Lambeth's peer-led Disabled People's Organisation. We're passionate about making Lambeth an inclusive borough, free of disabling barriers to people that live and work here.We want to appoint a Disabled person to work and train as an Advice Trainee.When we say a Disabled person we include people with a long-term...


  • London, Greater London, United Kingdom Citizens Advice Hammersmith and Fulham Full time

    LOCATION: Across Citizens Advice Hammersmith & Fulham sites with the potential for some hybrid working following completion of successful probationary period.Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team....


  • London, Greater London, United Kingdom Citizens Advice Hammersmith and Fulham Full time

    LOCATION: Across Citizens Advice Hammersmith & Fulham sites with the potential for some hybrid working following completion of successful probationary period.Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team....

  • Generalist Adviser

    7 days ago


    London, Greater London, United Kingdom Citizens Advice Richmond Full time

    Job descriptionLocation: The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues.About the role:We are pleased to offer you an exciting opportunity to join our advice team at Citizens Advice Richmond as a...


  • London, Greater London, United Kingdom Citizens Advice Full time

    Job Title: Energy Policy Team - Project ManagerLocation: Blended between office and home (England and Wales). Time in office negotiableCitizens Advice is a charitable organization providing confidential advice online, over the phone, and in person for free. With a focus on fostering a fairer society, we assist millions of people annually across Great Britain...


  • London, Greater London, United Kingdom Brixton Blog - Big Smoke Full time

    Fixed Term: One year (this may be extended subject to funding) Location: Westminster, London Secondments may be considered The Migrants Resource Centre is seeking to recruit a Volunteer Co-ordinator/Advice Supervisor who will support generalist advice staff and recruit and train volunteers to develop MRC's generalist frontline service. The successful...


  • London, Greater London, United Kingdom Maternity Action Full time

    We are recruiting a part time Advice Worker – Asylum Support, £37,616 pro rata, hybrid working, We are seeking an experienced Asylum Support Advice Worker to help deliver our new maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire. About Maternity ActionEstablished in 2008, Maternity...


  • London, Greater London, United Kingdom Maternity Action Full time

    We are recruiting a part time Advice Worker – Asylum Support, £37,616 pro rata, hybrid working, We are seeking an experienced Asylum Support Advice Worker to help deliver our new maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire. About Maternity ActionEstablished in 2008, Maternity...


  • London, Greater London, United Kingdom Brigstowe Project Full time

    Job descriptionThe Advice and Support team work with people living with or affected by HIV. It is a dynamic and varied role, which holds clients at the heart of service delivery. Clients come from diverse cultural backgrounds, which include many minority groups. We pride ourselves on offering services, which are person centered and we continually endeavor to...


  • London, Greater London, United Kingdom Morgan Hunt Ltd Full time

    Homeless Advice and Support WorkerOur client, a leading homelessness charity based in east London are looking for an Advice and Support Worker to work in a busy homeless day centre. Due to a company restructure a position has become available to work in a team of Assessment and Advice Workers in the assessment and signposting of clients experiencing homeless...


  • London, Greater London, United Kingdom Morgan Hunt Ltd Full time

    Homeless Advice and Support WorkerOur client, a leading homelessness charity based in east London are looking for an Advice and Support Worker to work in a busy homeless day centre. Due to a company restructure a position has become available to work in a team of Assessment and Advice Workers in the assessment and signposting of clients experiencing homeless...


  • London, Greater London, United Kingdom Morgan Hunt Ltd Full time

    Homeless Advice and Support WorkerOur client, a leading homelessness charity based in east London are looking for an Advice and Support Worker to work in a busy homeless day centre. Due to a company restructure a position has become available to work in a team of Assessment and Advice Workers in the assessment and signposting of clients experiencing homeless...