Generalist Advice Worker/advice Session Supervisor
7 days ago
Position:
Generalist Advice Worker/Advice Session Supervisor (or Trainee position)
Location:
London
Closing date: 17 April 2023
Role details:
Job title:
Generalist Advice Worker/Advice Session Supervisor (or Trainee position)
Location:
London
Salary:
SO1 - £33,929 to £35,798 per annum
Salary pro rata:
No
London allowance:
Yes
Hours per week: 35
Type of contract:
Permanent
Closing time: 09:00
Interview date: 21st April 2023
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising volunteers
To be successful you will need:
- Have achieved the Generalist Advisor Certificate and have experience of Generalist Advice Casework
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service's aims, principles and equal opportunities policies
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
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