Team Administrator

7 days ago

Stockport, Stockport, United Kingdom Smith Goodfellow Full time

Starting salary
£23,400 per annum FTE

Hours
Part time - Minimum 25 hours per week across 5 days (negotiable with potential for more hours)

Job purpose

To support the day to day running of our office and support our team to ensure we deliver the best value to our clients.

This will involve various internal and client-facing administrative tasks.


To apply, please send your CV and a covering letter outlining why you are interested in joining the Smith Goodfellow team and the particular skills and experience you would bring to the role.


Main duties
The role will involve various administrative tasks, such as:

  • Supporting account managers and directors with contacting relevant third parties to obtain their permission for case studies, to be done in accordance with our strict data management processes.
  • Booking press releases in magazines as per guidelines set out by each of our clients.
  • Managing telephone enquiries and making outgoing calls on behalf of the business.
  • General administration around the office and looking after our team.
  • Managing the media buying process on behalf of our clients, including liaising with publications and ensuring data entry into the relevant spreadsheets, tracking and following up queries.
  • Monitoring and collating media coverage.
  • Processing post, filing, scanning, allocating magazines for reading, chasing up missing magazines/media coverage, and reporting.
  • Helping with the tracking and monitoring of our workflow management system.
  • Managing office supplies, e.g. ordering of stationery.
  • Maintaining office inventory.
  • Taking minutes of meetings.
  • Transcribing documents from audio recordings and handwritten notes.
  • Greeting visitors, answering the phone, setting up the meeting room for client visits.
  • Review current processes and making suggestions for improvements.


Smith Goodfellow is committed to the personal and professional development of all our team members and we have a dedicated training budget.

We would look to identify opportunities for role development that align your interests and professional goals with our business aims.


Additional duties

Whilst everyone on our team has defined job roles, we also work collaboratively on almost every aspect of the business, from general admin and internal campaigns to contributing to business wide decisions.

From time to time, you may be asked to undertake additional duties.

This could include things like:

  • Supporting account managers with research or reporting tasks.
  • Planning and supporting internal PR & marketing campaigns to contribute to the continued growth of the business.
  • Creating internal resources and contributing to internal training.
These duties and responsibilities may change from time to time according to the needs of the business.

Skills & requirements

  • Highly organised with strong time management skills and the ability to cope with several projects at once
  • Proactive and responsive
  • Strong verbal communication skills, including confident phone manner
  • Strong written communication skills
  • Strong frontofhouse skills with a friendly and welcoming demeanour
  • Excellent at maintaining positive and effective professional relationships with co
- workers, clients, and third parties

  • Strong record keeping skills
  • Confident in using Office 365 (including Excel), Google Workspace (sheets, docs etc)
  • Independent but enjoy working in a team and have a flexible approach to working
  • Adaptable and enthusiastic
  • Ability to follow set processes
  • Willingness to learn new skills and platforms/tools

It would also be advantageous to have:

  • Understanding/experience of media buying and media liaison with print publications
  • Experience working in a public relations/marketing setting
  • Experience/knowledge of administration of Google Ads campaigns
  • Education, Qualifications & Experience
  • 2 years' experience working in an office environment

Job benefits
We are passionate believers in realistic business management.

That means we know that people's lives extend beyond the office and that people need to feel valued and empowered to deliver their best work.

This is why we offer a range of opportunities and benefits to all team members to support wellbeing, personal and professional development, and a positive work-life balance.


Things we do as good business practice:

  • Inclusive and supportive workplace
  • Real Living Wage as minimum
  • Flexible working policy
  • 20 days paid annual leave (increasing up to 30 days with years of service), plus an extra day for your birthday and a bonus day to be taken at Christmas (or for your preferred religious/cultural observance)
  • Enhanced maternity and paternity policy
  • Equipment that you need to work
  • Employee fund for training or wellbeing support
  • Workplace pension

Additional benefits:

  • Casual dress code (when not meeting with clients)
  • Annual bonus scheme for everyone
  • Cycle to work scheme
  • Perkbox employee reward s

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