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Site Operations Support Coordinator
3 months ago
Site Operations Support Coordinator
Working from our Corby office
Up to £27,000 per annum + benefits
Monday - Friday
At BCA, we're altogether, more. More than just your average vehicle remarketing company. More than just any other place to work.
We're Europe's largest vehicle remarketing business, the backbone of the UK's automotive supply chain, and the best place to build the career you want.
We are looking for a Site Operations Support Coordinator, reporting to the Site Operations Support Manager.
You will be directly responsible for overseeing:
authorisations, approvals, audits and Evolution/Fusion.
What you'll be doing.
- Liaising with customers at senior and operational levels;
- Ensure contractual obligations are met;
- Allocate daily tasks to team;
- Promote and lead the health, safety and welfare of all colleagues within the department;
- Responsible for the inbound / outbound movements of vehicles, authorisation and approvals, ensuring part and labour pricing are correct;
- Undertake daily reports by deadline;
- Assist in managing SLAs and KPIs;
- Develop and drive our 'Customer First' approach to communication, building excellent relationships at all levels;
- Maintain open communication with the internal and external customers as required;
- Create, initiate and monitor new procedures so customer expectations can not only be met but also exceeded;
- Assist in the implementation of the Company's Strategy;
- Maintain and audit Standard Operating Procedures (SOPs) as required;
- Be active in the development and integration of ISO.
Who you are.
- A good communicator;
- Excellent time management skills and ability to work under pressure;
- Ability to organise work effectively;
- Good attention to detail;
- Experienced user of Microsoft Office Word and Excel packages;
- Ability to compile reports;
- Strong customer focus;
- Selfmanaged and motivated.
- Our policy is to employ the bestqualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability._
