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Care Navigator
3 months ago
ELMBANK GROUP PRACTICE
2 PART TIME Care Navigator/ Receptionists
An exciting opportunity has arisen for 2 Care Navigator/ Receptionist to become part of our friendly multi-disciplinary team at Elmbank Group Practice in Aberdeen. We are looking for a highly motivated individual to assist our Reception team in caring for our 11,900 patients. We are a training practice with 6 GP Partners, 1 ANP Partner, salaried & trainee GPs, 2 ANPs, 2 Practice Nurses, 1 HCAs, 2 Pharmacists and a supportive admin team.
The successful candidate will contribute to providing the best possible care for patients by being helpful, efficient and a conscientious member of the team.
Excellent communication, pro-activity, confidentiality, team working, previous experience in dealing with the general public and ability to remain focused and calm in a fast paced environment are all key skills required to successfully fulfil this role.
What you would be doing -
Answering and dealing with patient requests – both face to face and on the phone.
Booking patient appointments
Processing prescription requests
Registering new patients and updating patient records.
Issuing test results to patients and filing documents in patients' records.
Supporting other administration staff in their duties, i.e. photocopying, processing incoming and outgoing mail.
Hours will be 1pm to 5pm Monday to Friday or 2pm to 6pm Monday to Friday. Salary is £11.91 per hour.
How to apply: Please send a current CV with covering letter, explaining what you could bring to Elmbank Group Practice either to: Vicky Tough, Reception Supervisor, Elmbank Group Practice, Foresterhill Health Centre, Westburn Road, Aberdeen, AB25 2XE or by email to We will be happy to discuss the post by telephone or to arrange an informal visit. Tel:
If you have previously applied for a receptionist position at Elmbank, please do not apply again as we have already reviewed your CV.
Closing Date: 30th June 2024
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
