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Host/hostess

4 months ago

London, Greater London, United Kingdom Alba Full time
We are looking for a talented and passionate
Host/Hostess to join the fantastic Alba team.

If your passion is hospitality and you enjoy to work in a unique concept and in one of the most prestigious area in London whom concept is to offer a second home feeling with a five stars service, please come and meet with us

Technical Skills
- **Reservation Systems**: Proficiency in using reservation software and point-of-sale (POS) systems.
-
Basic Technology Skills:

Comfort with using tablets, computers, and other technology required for managing reservations and guest information.
-
Data Entry:

Ability to enter and maintain accurate guest information, including reservations and special requests

Personal Attributes
- **Enthusiasm
: A positive attitude and energy that contributes to a welcoming atmosphere
:

-
Resilience:

Ability to handle stress and maintain composure during busy or challenging times.**-
Professional Appearance: Commitment to maintaining a neat and professional appearance in line with the restaurant's standards.

**
Collaboration and Teamwork
-
Team Collaboration:

Willingness to work closely with waiters, sommelier, commi waiters, kitchen staff, and other front-of-house team members to ensure seamless service.

**:


  • Adaptability:
Ability to adjust to changing circumstances, guest's flow, and staff needs.**:


  • Communication with Colleagues:
Effective communication with other staff to coordinate seating and manage guest flow.**
Guest's Service Skills
-
Warm Greeting:

Ability to welcome guests with a friendly and courteous manner, creating a positive first impression.**:


  • Communication:
Strong verbal communication skills for interacting with guests, answering questions, and providing information.**:


  • Customer Orientation:
Commitment to delivering excellent guest's service, ensuring guests feel valued and attended to.**:


  • Conflict Resolution:
Ability to address guest concerns or complaints with professionalism and empathy.**
Benefits & Rewards:***-
Refer a Friend' bonuses.
***-
Guaranteed day off on your birthday, plus a gift
***-
Meals on duty.
***-
Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more by Perkbox*****-
Wagestream - have control over your wages

INDFOH