Regional Manager

2 weeks ago


North East England, United Kingdom Infinite Group Full time

Position: Sales Training and Coaching Representative at Insurance Programme

Company: Confidential

Salary: £31,775 + car allowance & fuel card.

Bonus: Up to 15% paid throughout the year.

The role of this position is to closely collaborate with the Retail and Contact Centre Leadership team of our client, focusing on enhancing awareness, confidence, and support for insurance products to boost compliant insurance sales. As the face of the Insurance Programme in the North East, you will be responsible for overseeing and improving all aspects of sales performance in the region.

Core Responsibilities:

  • Identify retail/contact centre teams needing support to meet targets using provided sales data.
  • Work with key teams to enhance their performance in the insurance category through coaching, motivation, and action plans.

Full training on insurance products, sales processes, and regulatory compliance will be ongoing.

Responsibilities and Accountabilities:

  • Exceed monthly new business sales targets in the North East region.
  • Provide on-site coaching and mentoring to enhance the insurance sales culture within the retail/contact centre leadership team.
  • Ensure regulatory compliance and prioritize customer needs during training and coaching.
  • Coordinate visits with stakeholders to minimize disruption and maximize effectiveness.
  • Offer remote support for insurance-related queries to stores and call centres.
  • Share best practices and insights to support the continuous improvement of the insurance programme.

Skills and Qualifications:

  • Experience in sales training/coaching roles for front-line sales personnel.
  • Creativity in designing sales pitches and handling customer queries.
  • Understanding of retail and call center environments.
  • Track record of motivating others to drive sales.
  • Verbal communication skills to engage with stakeholders effectively.
  • Valid driving license and car insurance for business use.
  • Adaptable approach to succeed in a fast-paced commercial setting.

Additional Information:

This role offers autonomy and requires maintaining high standards while managing product training within defined guidelines. The ability to handle sensitive information and adapt to industry changes is crucial.



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