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Medical Audio Typist

3 months ago

Remote, United Kingdom Psychiatry-UK Full time
Job description

The Company

Psychiatry-UK LLP is the leading provider of online mental health services in the United Kingdom, made up of a large chamber of consultant psychiatrists, nurse prescribers and non-clinical support services, assessing and treating 2000+ patients each month within the NHS and private sector across all age groups.

Job Summary


We are seeking highly motivated and committed individuals with a positive mental attitude, who can meet tight deadlines and who are comfortable working in a fast paced, demanding environment requiring skills of autonomy and initiative.

Your primary duty will be audio typing or formatting roughly drafted letters into top quality medical correspondence and ensuring letters reach their destination within strict timescales.


You will join our busy, virtual support team and be available to work 30+ hours a week over flexible hours from your secure home office environment using our bespoke patient database.


Responsibilities and Duties
The post holder's main duties will be as follows:

  • Audio typing of clinic letters from dictation to an agreed standard
  • Formatting of clinic letters and other medical documentation to an agreed standard
This above list is not exhaustive, and administrative staff could be asked to perform a wider variety of duties to ensure resilience across the team, including:

  • Arranging and scheduling appointments within the PUK Patient Portal
  • Providing cover for colleagues in other departments when and where necessary, including front of house duties and telephone answering
  • Planning own workload to ensure that weekly, monthly, quarterly and annual tasks are met
  • Actively participate in regular supervision with the line manager
  • Participate in audits, performance monitoring and meeting objectives
  • Completing mandatory training

Working conditions/effort

The postholder may:

  • Be required to concentrate for long periods of time.
  • Deal with frequent interruptions.
  • Be flexible and adaptable to change.
  • Frequent and long periods of PC usage.
  • Be required to work alone.
  • Be regularly presented with problems requiring resolution.

Person Specification

  • Essential Qualifications and Skills: _
  • GSCE grade C in English and Maths
  • Excellent typing speed and accuracy min 60 WPM
  • Experience working in a psychiatric and/or private hospital setting
  • Strong Microsoft Office skills including Excel and PowerPoint
  • Excellent written and verbal communication skills
  • Attention to detail
  • Friendly, approachable, and supportive
  • Knowledge of office management systems and procedures
  • Working knowledge of office equipment, like printers and fax machines
  • Excellent time management skills and the ability to prioritize work
  • Problemsolving skills
  • Strong organisational skills with the ability to multitask
  • Desirable Qualifications and Skills_
  • A-Levels grade C in English and Maths
  • At least 1 year in a Medical Secretary role is preferable
  • Qualification as a Medical Transcriber or Secretary

Other Information
The role is home-based but you may be required to attend various meeting locations occasionally.

  • This is a temporary employed position on a fixedterm basis for six months. The possibility of the contract being renewed will be based on the needs of the business at the time as well as the post holder's performance and attendance._

Confidentiality


The post holder must ensure that personal information is accurate, up to date, always kept secure and confidential in compliance with relevant legislation and the common law duty of confidentiality.

The post holder must follow record-keeping guidelines to ensure compliance with the Freedom of Information Act.

Valuing Diversity & Human Rights


No person should receive less favourable treatment on the grounds of sex, sexual orientation, marital/partnership status, race, religion, age, creed, colour, ethnic origin, disability, part-time working status and real or suspected HIV/AIDS status and must not be placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable.


Data Protection


If you have contact with computerised data systems you are required to obtain, process, and/or use information held on a computer in a fair and lawful way, to hold data only for the specific registered purpose and not to use or disclose it in any way incompatible with such purpose.

To disclose data only to authorised persons or organisations as instructed.


This job description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of PUK.

You may be required to work at other locations as determined by the duties of your post.

You may be required to undertake any other duties at the request of the line manager, which are commensurate with the role, including project work, internal job rotation and absence cover.

This job description describes responsibilities, as the