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Restaurant Supervisor

3 months ago

Liverpool, Liverpool, United Kingdom MLA Restaurants Full time

Job Title:
Restaurant Supervisor

Location:
Liverpool City Centre

About Us:


We are a vibrant restaurant located in the heart of Liverpool City Centre, renowned for our exceptional service, delectable cuisine, and inviting ambiance.

Our team is dedicated to providing guests with an unforgettable dining experience, where every detail is meticulously curated to ensure satisfaction.

With a focus on quality and excellence, we take pride in delivering exceptional service and culinary delights that keep our patrons coming back for more.

We are seeking a dynamic and experienced Restaurant Supervisor to join our team and contribute to our continued success.

As a Supervisor, you will play a pivotal role in overseeing the daily operations of the restaurant, ensuring seamless service delivery, and maintaining the highest standards of quality and guest satisfaction.

This is an excellent opportunity for an individual with a passion for hospitality, strong leadership skills, and a commitment to excellence.


Key Responsibilities:

  • Supervise and coordinate the activities of restaurant staff to ensure efficient operations and exceptional service delivery.
  • Lead by example, providing guidance, support, and training to team members to enhance their skills and performance.
  • Assist in the recruitment, selection, and onboarding of new staff members, ensuring alignment with organizational values and service standards.
  • Manage guest inquiries, concerns, and feedback promptly and professionally, striving to exceed expectations and resolve any issues effectively.
  • Monitor and maintain cleanliness, hygiene, and safety standards in accordance with company policies and regulatory requirements.
  • Oversee inventory management, including ordering, receiving, and storage of supplies to ensure adequate stock levels and minimize waste.
  • Collaborate with the management team to develop and implement strategies for revenue growth, cost control, and profitability.
  • Foster a positive and collaborative work environment, promoting teamwork, morale, and a culture of excellence among staff members.
  • Adhere to all company policies, procedures, and standards, ensuring compliance with relevant regulations and laws.

Qualifications and Skills:

  • Previous experience in a supervisory or leadership role within the hospitality industry, preferably in a restaurant setting.
  • Strong communication, interpersonal, and leadership skills, with the ability to motivate and inspire team members.
  • Excellent customer service skills, with a passion for exceeding guest expectations and resolving issues effectively.
  • Knowledge of food and beverage operations, including menu items, preparation methods, and service techniques.
  • Proven ability to multitask, prioritize tasks, and work effectively under pressure in a fastpaced environment.
  • Attention to detail, with a focus on maintaining quality, consistency, and cleanliness standards.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Relevant certifications or training in food safety, hospitality management, or related fields are a plus.

Benefits:

  • Competitive salary with opportunities for advancement.
  • A supportive and collaborative work environment.
  • Employee discounts on dining and other perks.
  • Opportunities for professional development and training.


Join our team and be part of a dynamic and rewarding work environment where your contributions are valued, and success is celebrated.

If you are passionate about hospitality and ready to take the next step in your career, we would love to hear from you

Pay:
£12.00-£12.50 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Onsite parking
  • Store discount

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Tips

Experience:

  • Supervising experience: 1 year (preferred)
  • Restaurant management: 1 year (preferred)
  • Hospitality: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location:
In person

Reference ID:
Hanover Street Social