Veterinary Receptionist/patient Care Assistant

1 week ago


Ryde, Isle of Wight, United Kingdom CVS UK Ltd Full time

We have a fantastic opportunity for a Veterinary Receptionist/Patient Care Assistant to join our team here at Pet Doctors Ryde
This position is on a fixed term contract (9 months), working 30 hours per week.

You will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure. Previous veterinary receptionist experience would be preferable but not essential.

Main duties would include:

  • Answering the telephone, booking appointments and processing prescription requests
  • Dealing with clients at the reception desk, taking payments and dealing with enquiries
  • Accurately recording client and animal information on our IT system, so good IT skills would be preferable
  • Cleaning duties are involved
  • Animal handling
  • Assisting vets and nurses in restraining animals for treatment
  • Cleaning, walking and feeding patients

In return, you will receive:

  • Salary in line with National Minimum Wage
  • 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
  • Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay
  • Pension
  • Staff discount scheme on Veterinary bills and products
  • Employee Assistance Programme
  • Access to First Aid for Mental Health and Wellbeing Champions across CVS and 300 trained CVS colleagues in this role.
  • Access to a range of flexible benefits to suit your needs such as subsidised gym membership, and cycle to work scheme


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