![PARFAS Integrated Security & Risk Management](https://media.trabajo.org/img/noimg.jpg)
Cctv & Alarm Operator (Weekends)
1 week ago
JOB TITLE:
Control Room Operator (CCTV & Alarm)
DIRECTLY RESPONSIBLE TO:
Monitoring Station Shift Supervisor
DEPARTMENT:
Monitoring Station
HOURS:
Saturday and Sunday hours)
VACANCY DETAILS:
We are currently looking for an individual to join our established Monitoring Centre Team at PARFAS as a Control Room Operator.
While experience in a similar role, an SIA CCTV License and experience using Sentinel monitoring software would be beneficial, they are not essential as full training will be given.
Main Duties:
- Responding appropriately to CCTV, Intruder, Fire and Personal Attack alarms to ensure that client security is not comprised
- Liaising directly with the client base as well as emergency services and other agencies when required
- Accurately recording events and actions in relation to Incident and Fault reporting in preparation to be sent to the customer/police
- All of these duties are to be undertaken in accordance with the Company Employee Handbook, policies and procedures and the requirements of Client Service Level Agreements
Person Specification:
- Ability to work as part of a team
- Computer Literate (Word, Outlook, Excel etc.)
- Excellent communication skills
- Excellent telephone manner and customer service skills
- Must have a 5year checkable work history
Salary:
The base salary is £9.65 per hour equating to £12,043.20 p.a. however, a bonus scheme relating to team results and performance is currently in place. Further details will be given at interview
Job Types:
Part-time, Permanent
Part-time hours: 24 per week
Salary:
£9.65 per hour
Benefits:
- Company events
- Company pension
- Free parking
- Onsite parking
- Wellness programme
Schedule:
- 12 hour shift
- Day shift
- Weekend availability
- Weekends only
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Oldham: reliably commute or plan to relocate before starting work (required)
Experience:
Customer Service: 1 year (preferred)
Licence/Certification:
- SIA CCTV License (preferred)
Work Location:
One location
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