Hospitality Assistant

1 week ago

London, Greater London, United Kingdom ISS Facility Services Full time

We are looking for the brightest and the best to join us in our mission to revolutionise the hospitality industry. No bland, boring experiences here, just tastemakers and gamechangers creating legacies and having fun.
Our drive and belief in people, means that we always strive to supercharge our team's careers. Come join the revolution


As an Hospitality Assistant you would be working closely with the Assistant Manager / Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.


Hospitality Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.


This role is 37.5 hours per week but with hospitality events you will be looking at some paid over time in the evenings for all extra events we cater for.

There will be a mixture of early starts/finishes and late start/finishes.

WHAT WILL KEEP YOU BUSY:

  • Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
  • Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
  • Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
  • To be able to work without supervision and take initiative over duties and tasks without being directed.
  • To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.
  • Assist with the ordering and deliveries as required
  • Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
  • Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
  • Ensuring hospitality rooms are left clean and tidy

Qualifications:

  • Excellent communication skills, internally and externally.
  • Supportive team player.
  • Ability to work under pressure.
  • Takes the initiative
  • To provide excellent customer service.
  • The ability to work autonomously or within in a team.
  • Being able to adapt to different working conditions
  • Always having a positive attitude
  • To be able to solve any customer servicerelated problem.

The good stuff:

  • 28 Days holiday inclusive of bank holidays
  • Free Meals on Shift
  • Bespoke training and development
  • Pension
  • Discounts available from HAPI app, from high street shops to holidays and cinemas

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Salary:
£13.03 per hour

Expected hours: 37.5 per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Gym membership
  • Health & wellbeing programme
  • Store discount
  • Transport links

Schedule:

  • Monday to Friday
  • No weekends
  • Overtime

Experience:

  • Catering: 1 year (preferred)
  • Hospitality: 1 year (preferred)

Ability to Commute:

  • London (required)

Work Location:
In person

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