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Bar Supervisor

3 months ago

Plymouth, Plymouth, United Kingdom Philema Hospitality Management Enterprise Full time

Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as 'the Enchanted Place on the Hill'

Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant

Role & Responsibilities:
  • To ensure all of our guests receive a warm welcome and
    are treated to the up most hospitality and care during their stay with us – we
    aim to provide an unforgettable experience
  • To ensure all complaints are minimised and handles
    professionally as in accordance with our policies
  • To supervise the Bar/Beverage team in line
    with company policies and manuals
  • Work with the Bar Manager to maximise sales performance and achieve sales
    in line with targets
  • To follow all hotel policies as outlined in your training
    manual:
  • Ensure service of food and drinks is done quickly and
    efficiently, meeting our standards
  • Assist in the training of the Bar team to ensure they are trained and effective in their roles.
  • Ensure that relevant admin is carried out within
    department to meet business needs
  • Ensure the bars run smoothly on a daily basis & are
    adequately stocked with all necessary goods.
  • Keep up to date with current promotions and new products
  • Make customers aware of offers on our great food and
    drink range
  • To assist in any function or events set ups in accordance
    with procedures
  • To maintain exemplary billing systems and obtain all
    payments from customers in accordance with company Policy, and the accurate
    accounting and processing of all reception sales.
  • To observe and comply with cleaning rotas, health and
    safety, food and hygiene regulations
  • To ensure service meets the standards to maintain and
    achieve relevant awards for Gallery Restaurant
  • To ensure
    good working relationship with all other departments and communicate
    information throughout the hotel.
  • To understand responsibilities in relation to
    Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
  • All other duties as required
LOCATION DESCRIPTION